SOURCE: Tunstall Americas
LONG ISLAND CITY, NY--(Marketwired - Apr 10, 2013) - Tunstall Americas, a leader in independent living technologies and 24/7 healthcare communication services, will host a grand opening on Tuesday, April 16 at 4:30pm at their new data and operations center at 100 Freight Street in Pawtucket, Rhode Island.
The opening marks an important milestone in the growth of Rhode Island's healthcare technology business sector, and the result of close cooperation between Tunstall Americas, the City of Pawtucket, and the State of Rhode Island. Multiple state and city agencies and departments have collaborated to make this relocation a reality.
"The State and City have been great to work with in making this new facility such a success, and in ensuring the optimization of community- and state-wide impact, from training to new jobs," said Brad Waugh, President and CEO of Tunstall Americas. "We recognize the state and city's support as a key asset."
Speaking at the event will be...
- The Honorable Lincoln Chafee Governor of Rhode Island
- The Honorable Donald Grebien Mayor of Pawtucket, Rhode Island
- Deborah Cylke, Superintendent, Pawtucket School Department
The contact, data, and operations center is a state-of-the-art facility featuring high-speed and redundant communications infrastructure, industry leading telephony platform from Avaya, full disaster recovery model, and the highest security capability.
"Our new facility provides industry-leading capabilities that ensure a stable infrastructure, secure environment for data and our office, and our ability to manage and recover from disasters quickly," said Glenn Morin, Chief Information Officer of Tunstall Americas. "We can easily integrate our systems with saleforce.com to provide quick access to customer insights and handle materials fulfillment services too."
The 85,000 square foot office will support 24/7 operations 365 days/year. The center will employ 250 Rhode Island-based employees as call center operators and medical support staff.
Tunstall Americas, a division of Tunstall Healthcare Group, is the leading supplier of personal emergency response systems (PERS), telehealth solutions, and contact center services for healthcare engagement and remote monitoring of seniors and special needs groups. Tunstall provides products and services that meet healthcare industry needs including healthcare and assisted living service providers, insurance companies, and pharmaceutical/life sciences companies.