SOURCE: TrueShip

TrueShip Multi-Carrier Shipping Software

April 15, 2015 18:57 ET

Turning the Tables in Your Favor With Effective Ecommerce Returns Management -- Five Powerful Methods Revealed in TrueShip's Newest White Paper

SCOTTSDALE, AZ--(Marketwired - April 15, 2015) - TrueShip (http://www.trueship.com) has just released a brand new white paper that is designed to help e-retailers better hone and fine-tune their ecommerce returns management process. Five key methods are revealed that can empower e-retailers to reduce the rate of returns and actually profit from the ones that they are processing.

Long have online retail returns been dreaded by e-retailers, who can often mistakenly view the entire process as a costly, time consuming and frustrating one that eats into their profit margins. In reality, according to TrueShip's new white paper, an effective returns policy can improve customer loyalty and retention while attracting new sales and conversions.

The white paper covers five points and also includes an illustrated infographic. Key points of coverage include:

  • Simplifying the returns process.
  • The importance of offer free return shipping.
  • Stating the returns policy upfront.
  • Determining and resolving the cause of chronic online product returns.
  • Protecting the reputation of the online store.
  • The mindset of the online shopper.

TrueShip's most recent white paper with accompanying infographic can be viewed in its entirety by visiting: http://www.trueship.com/articles/ecommerce-returns-management-five-ways-to-lower-your-bottom-line.     

A wide assortment of related guides and white papers can also be found at: http://www.trueship.com/blog.

"The reality of e-retail is that returns are going to happen," explained Michael Lazar, Director of Online Marketing at TrueShip. "But with the right system in place, you can reduce the impact that online product returns have on your bottom line, appease your customers and improve retention, loyalty and satisfaction while increasing annual profits -- keynotes that are detailed in our newest white paper."

TrueShip makes a powerful, customer-facing ecommerce returns management solution called ReadyReturns. It is able to drop into any website to provide automated online retail returns for e-retailers. ReadyReturns can be customized by the e-retailer to enforce the rules of returns (restocking fees, return shipping cost, duration from purchase that products can be returned and more).  

Learn more about ReadyReturns ecommerce returns management software by visiting: http://www.trueship.com/ecommerce-returns-management.

About TrueShip

#ShipSmarter - TrueShip is the original architect of multi-carrier ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save e-retailers time and money.

About ReadyReturns

#ReturnsHappen - ReadyReturns is a customer-facing, self-service online product returns software solution. It integrates into virtually website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.

Embedded Video Available: https://www.youtube.com/watch?v=iT61wv8wud8

Contact Information

  • Press Contact
    Director of Online Marketing
    Michael Lazar
    Tel: (877) 818-7447 ext: 5007
    Email: mike@trueship.com