SOURCE: Twenty First Century Communications

Twenty First Century Communications

Twenty First Century Communications

September 22, 2009 13:29 ET

Twenty First Century Communications, IntraPoint Announce Partnership to Deliver Complete Emergency Notification and Incident and Crisis Management Solution

COLUMBUS, OH and RESTON, VA--(Marketwire - September 22, 2009) - Twenty First Century Communications (TFCC), provider of emergency notification solutions, and IntraPoint, leader in incident and crisis management solutions, today announced a partnership to offer a complete incident command center solution.

"Most companies have business continuity plans in place and some may even have a notification solution, however, less than 5% have a comprehensive incident command center solution now offered as a result of TFCC and IntraPoint's partnership," says Idar Voldnes, CEO and President for IntraPoint. The integration of the two solutions provides a complete incident management and emergency notification offering. This will provide companies with the capability to manage incidents and crises from a single dashboard and will allow companies to be prepared when an incident or crisis occurs.

Companies are increasingly seeking automated, real time crisis decision support systems in order to ensure that the lifecycle of any incident or crisis can be effectively managed from planning to execution and recovery. IntraPoint's Crisis Manager™ provides operational assurance during a crisis by allowing proper planning, minimized response time, utilization of geographically dispersed resources, and enabling minimal negative impact to people, the environment and assets.

The integration with TFCC's emergency notification solution will allow organizations to alert client-defined response teams that a specific crisis has occurred and sets the crisis response plan into motion. The process of crisis team notification occurs through the distribution of multi-media messages and pro-active information management to ensure that the members of a crisis management team receive the appropriate alerts and information for their roles in the crisis response and recovery. "Our state-of-the-art emergency notification system brings stability to a potentially chaotic situation, organizing an orderly response to disasters by sending notifications detailing recovery progress," says Jim Kennedy, CEO and President for TFCC.

About IntraPoint

IntraPoint's Crisis Manager™ is an industry-leading incident and crisis management software solution which covers all phases of incidents/crisis from planning, training, alert notification, to action and normalization. The suite of products is tailored to minimize the effects of a crisis, being physical, environmental, financial, product-related or reputational. IntraPoint's customers span solid brands such as Amtrak, ENI Norway, Gilbarco Veeder-Root, the cruise liner Hurtigruten, the airline Icelandair, Sevan Marine, Shell Norway, StatoilHydro, Teekay Petrojarl and the telecom provider Telenor, among others. IntraPoint was founded in 1999 and has offices in Reston, Virginia, and Trondheim, Norway.

About Twenty First Century Communications (TFCC)

Twenty First Century Communications celebrates twenty years in the crisis communications industry. Founded in 1989, TFCC is the leading provider of offsite, hosted telecommunications solutions. TFCC developed the first automated high volume call handling system to allow organizations to answer and place thousands of calls in just minutes. The company's technologies are in place at hundreds of organizations across the United States, including the Federal Reserve Board, the General Service Administration (GSA), and the U.S. House of Representatives and over 80 electric utilities. TFCC is committed to innovative communications solutions, relentless reliability and superior customer service.

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