SOURCE: Twilio


December 10, 2014 03:00 ET

Twilio Brings Cloud Communications to Germany

Twilio Launches With Local Phone Numbers, Support for Applications in Local Language, and Regulatory Compliance Features -- Munich Based DriveNow Taps Twilio for Customer Engagement

SAN FRANCISCO, CA and BERLIN, GERMANY--(Marketwired - Dec 10, 2014) - Twilio, the cloud communications company, today announced new capabilities for customers of its voice and messaging platform in Germany. With new capabilities, such as German phone numbers, local language support for messaging and text-to-speech, developers and businesses in Germany, as well as global companies with customers in Germany, can easily integrate voice and messaging into mobile Web applications with a more local experience. Also announced, Addresses API, a new capability that streamlines the process to acquire numbers in all countries, including Germany. These advances further strengthen Twilio's ability to support its German development community as well as the over 400,000 developers and businesses worldwide that leverage Twilio to prototype, build and deploy the communications solutions to meet their specific needs. To learn more and to get started, visit

Twilio's communications platform provides dual-function voice and SMS mobile phone numbers in Germany, enabling developers and businesses to provide a single number where their customers can reach them either by SMS or voice calling. New German phone numbers include local voice numbers, and mobile voice and two-way SMS numbers. Other localized features include:

  • German language messaging support with Unicode, which enables users to send and receive German language characters in text messages.
  • German language Text-to-Speech for automated voice commands during phone calls.
  • Global Low Latency (GLL) to dynamically choose the highest quality, lowest latency media paths for local phone calls.
  • Safe Harbor compliance to meet EU privacy and security guidelines.
  • Additional controls for data privacy with support for fine-grained control over record and content deletion.
  • SMS delivery status API, which provides information message delivery information from carriers in Germany.
  • Addresses API to streamline the process of collecting an address and associating it with each phone number -- a requirement for acquiring numbers in Germany.
  • Twilio will also launch a German website and Euro pricing in the coming months. 

Munich based DriveNow is a joint venture between German automaker BMW and German car rental agency SIXT. DriveNow uses Twilio to inform its customers via SMS about their car reservations, including details of the reserved cars and where they are located. "We have leveraged Twilio recently and are pleased that they are now launching in Germany," said Nico Gabriel, CEO DriveNow GmbH & Co. KG. "As we intend to expand our business, Twilio's expanding geographic coverage makes them an ideal partner to power our customer communications via SMS services."

"Developers and companies around the globe use the Twilio platform to modernize their communications and accelerate their communications development with the cloud," said Jeff Lawson, CEO of Twilio. "We're excited to provide new features and capabilities for developers and innovators in Germany and can't wait to see what they will build."

For this launch, Twilio partnered with Telefonica, one of the world's largest mobile network providers, to provide direct carrier connectivity to the German communications network. "Telefónica Deutschland pushes digital and innovative solutions," said Pia von Houwald, Director Business Development Telefónica Germany GmbH & Co. OHG. "The Twilio communications platform offers a unique voice and messaging solution for mobile Web applications in the German market. Twilio is an expert in the developer community and we are happy to cooperate with a strong and well-respected partner."

About Twilio
Twilio makes communications easy and powerful. With Twilio's platform, businesses can make communications more relevant and contextual by integrating voice, messaging and WebRTC capabilities directly into their software applications. We are re-inventing the $1.6 trillion communications market, taking it from its 150-year legacy in hardware to its future in software.

Our platform has more than 400,000 registered developers and is used in more than one million unique software applications. Industry disruptors like Uber, Airbnb, Trulia, Box and Zendesk, and enterprises like Coca-Cola Enterprises, Walmart, Home Depot, Intuit and Alaska Airlines, trust Twilio to power and innovate their communications at global scale.

Founded in 2008, Twilio is privately-held and has over 300 employees with offices in San Francisco, Mountain View, New York City and London. The company has raised over $100M from leading venture investors such as Bessemer, Redpoint and Union Square.

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