SOURCE: Emmi Solutions

Emmi Solutions

August 20, 2014 08:00 ET

UAB Medicine Collaborates With Emmi Solutions on Care Transitions

Utilizing Patient Engagement Technology to Support Recovery Post-Discharge

CHICAGO, IL--(Marketwired - Aug 20, 2014) - University of Alabama at Birmingham Medicine, a world-class academic health center, is working with Emmi Solutions, a leader in outcomes-driven patient engagement, to improve care transitions and reduce readmission rates.

UAB Medicine comprises the School of Medicine and the $3 billion UAB Health System that includes 2,300 licensed beds in six hospitals, one of which is UAB Hospital -- the third-largest public hospital in the United States, winner of the Women's Choice award, and one of U.S. News and World Report's Best Hospitals.

Transitioning from hospital to home is an important step during recovery, and proper monitoring paired with self-management is essential. To support communication between doctors and their patients during this transition, UAB has deployed Emmi Solutions' interactive call campaigns and corresponding multimedia programs that encourage patients' additional learning about their health condition. The personalized, automated phone calls deliver and reinforce necessary instructions as well as collect data on patients' status to ensure recovery is progressing. As people often also need the help of their family or friends, the calls and programs can be extended to other individuals whom the patient requests.

"We are focused on extending communication beyond the four walls of the hospital, to not only share valuable instructions but also monitor patient care," said Benjamin Taylor, M.D., MPH, Chief Quality Officer of UAB Hospital. "Being a part of our patients' path to wellness doesn't end when they leave our hospital."

"As a national leader in patient experience, UAB recognizes that proactive outreach is a pillar of providing the highest-quality care," said Devin Gross, CEO of Emmi Solutions. "Beyond delivering recovery instructions, our call campaigns track patient feedback and facilitate targeted outreach, enabling UAB's care staff to utilize their resources efficiently, reaching out to patients at risk for readmission who require intervention the most."

Emmi® programs and interactive call campaigns provide empathetic, understandable and actionable information to foster patient action and make care conversations more impactful. Emmi programs utilize simple language and compelling visuals to make sense of complex medical information. To learn more about how Emmi Solutions can support your patients' transitions, register here:

To learn more about Emmi Solutions, visit

About Emmi Solutions, LLC
Emmi's proprietary interactive communication methodology delivers actionable health information to patients via multiple modalities -- including computers, mobile phones and tablets -- at key moments across the continuum of care. Emmi's ability to connect with patients in language they understand at a time they are ready to learn and through the devices they already use has been demonstrated to help health care providers reduce costs, increase revenue and improve outcomes. The patented platform allows providers to track the delivery and consumption of information to measure the clinical and financial impact of patient engagement and meet regulatory guidelines. The Web-based platform requires no installation or maintenance and can be used in stand-alone mode or fully integrated into existing systems. For more information, visit Follow us on Twitter and find us on Facebook.

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