SOURCE: UC4 Software

UC4 Software

September 16, 2009 14:27 ET

UC4 Achieves Oracle Validated Integration With Oracle® Utilities Customer Care & Billing

Combined Solution Simplifies Implementations and Automates Business Processes

BELLEVUE, WA--(Marketwire - September 16, 2009) - UC4 Software, a leading provider of workload automation solutions, today announced that through the Oracle PartnerNetwork Application Integration Architecture for Partners initiative (AIAP), UC4 has successfully completed Oracle validated integration of UC4 Workload Automation Suite with Oracle® Utilities 2.2. UC4 is currently the only vendor that has worked with Oracle Utilities to offer an Oracle validated integration for customer care and billing (CC&B).

"Ensuring error-free billing processes and quality customer service are top priorities for utilities companies. Oracle Utilities with UC4 helps solve automation challenges and enables processes to run faster and more efficiently," said Dion Gluck, director, strategic alliances, UC4 Software. "As a Certified Advantage Partner in the Oracle PartnerNetwork, UC4 remains committed to maintaining validation with Oracle applications, and we're excited to currently be the only company offering a validated integration for CC&B."

"Achieving validated integration through the Oracle PartnerNetwork Application Integration Architecture for Partners initiative gives customers confidence that the integration between UC4 Workload Automation Suite and Oracle Utilities 2.2 has been validated and the products work together as designed," said Mary Arbelaez, senior director, Oracle PartnerNetwork. "This can help reduce risk, improve system implementation cycles, and provide for smoother upgrades and simpler maintenance. Validation through this initiative applies a rigorous technical process to review the integrations."

UC4 reduces errors by automating many of the common manual handoffs that occur throughout billing and financial processes. UC4 integrates with the newly released Oracle Utilities Customer Care and Billing version 2.2 and can adapt to its new lightweight automation submission scripts and technology. Through its relationship with Oracle, UC4 Software developed the solution to enhance Oracle's onboard scheduling and automation tool and to speed Oracle Utilities Customer Care and Billing implementations.

Oracle Utilities Customer Care and Billing jobs and job streams can be imported into UC4, and once imported, are easily modified to meet the specific needs of an organization. Processes become visible, fully auditable and easier to maintain through UC4 and the end-to-end business process is accelerated. When paired with Oracle Utilities, UC4 can significantly cut automation schedule development and implementation time, as well as reduce ongoing maintenance, resulting in a lower TCO and faster ROI.

As an Oracle partner, UC4 Software also offers proven solutions for Oracle E-Business Suite, Oracle Retail, and Oracle's PeopleSoft, JD Edwards, and Siebel solutions.

About UC4 Software

UC4 Software is the leading provider of intelligent service automation solutions that enable organizations to connect IT service delivery with business demand. Combining real-time intelligence with just-in-time execution ensures customers can automate processes that traverse on-premises, virtualized and cloud computing platforms at low risk and cost. In excess of 1600 organizations worldwide trust in UC4 to automate the mission-critical IT systems that drive their business operations. Visit www.uc4.com for more information.

Application Integration Architecture for Partners

Validation through Oracle PartnerNetwork Application Integration Architecture for Partners gives customers confidence that integrations between Oracle Applications and complementary partner solutions have been validated and the products work together as designed. This can help reduce risk, improve system implementation cycles, and provide for smoother upgrades and simpler maintenance. Validation through this initiative applies a rigorous technical process to review the integrations of third-party software to Oracle Applications products, including productized repeatable integrations from system integrators. Oracle provides tools, resources and training to assist partners in the integration. Partners who have successfully validated their integrations are authorized to use the "Integrated with Oracle" logo. For more information, please visit Oracle.com at http://www.oracle.com/partnerships/isv/integration/search.html

About the Oracle PartnerNetwork

Oracle PartnerNetwork is a global business network of more than 20,000 companies who deliver innovative software solutions based on Oracle software. Through access to Oracle's premier products, education, technical services, marketing and sales support, the Oracle PartnerNetwork program provides partners with the resources they need to be successful in today's global economy. Oracle partners are able to offer their customers leading-edge solutions backed by Oracle's position as the world's largest enterprise software company. Partners who are able to demonstrate superior product knowledge, technical expertise and a commitment to doing business with Oracle qualify for the Certified Partner levels. http://oraclepartnernetwork.oracle.com.

Oracle is a registered trademark of Oracle Corporation and/or its affiliates.

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