SOURCE: UC4 Software

November 13, 2007 11:27 ET

UC4 Software Introduces Workload Automation Solution for Oracle® Utilities Customer Care and Billing

Solution to Benefit New and Existing Customers

SAN FRANCISCO, CA--(Marketwire - November 13, 2007) - ORACLE OPENWORLD -- UC4 Software today announced a script-free automation solution for Oracle® Utilities Customer Care and Billing (formerly SPLWorldGroup). The new application accelerator interface is designed to automate many of the common manual handoffs that occur in billing and financial processes.

Through its relationship with Oracle, UC4 Software developed the solution to enhance Oracle's onboard scheduling and automation tool and to speed Oracle Utilities Customer Care and Billing implementations. Increasing financial process automation can lower the total cost of ownership for Oracle Utilities' customers by eliminating human errors and latency while increasing process visibility and auditability.

In just 12 days, UC4 Software developed an interface that allows customers to automatically import and convert Oracle Utilities Customer Care and Billing process flows into AppWorx process flows, or chains. Once in AppWorx, conditional execution logic that automates dependencies across applications and platforms can be applied to the chains, or to specific steps within a chain. Processes become visible, fully auditable and easier to maintain through the AppWorx repository and the end-to-end business process is accelerated.

"Oracle Utilities Customer Care and Billing offers basic scheduling capability," said Franz Beranek, CEO of UC4 Software. "Coupled with capabilities that have grown in importance in recent years, like IT risk management and compliance, we offer a value-add solution."

Workload automation reliably sequences application and system processes to improve accuracy, eliminate latency and accelerate business. Oracle has validated the AppWorx integration with Oracle PeopleSoft Enterprise 8.9 and the Oracle E-Business Suite 11.5.10. UC4 Software also offers proven solutions for Oracle Retail, Oracle Utilities Customer Care and Billing, Oracle's JD Edwards, Oracle Applications and Oracle's Siebel.

UC4 Software is exhibiting in Moscone South, Booth 2230.

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About UC4 Software

UC4 Software is a leading provider of workload automation and IT process optimization solutions that ensure core business processes and enterprise information systems run faster, more accurately and without interruption. More than 1,500 companies worldwide have successfully enhanced application processing performance and improved IT efficiency using UC4's business acceleration solutions. Customers include Air Products, American Suzuki Motor Corporation, Cadbury Schweppes, eBay, Eastman Kodak, General Electric, Mattel, McGraw Hill, Panasonic, Robert Bosch, Sun Microsystems, Symantec, T-Systems and Verizon. For more information, please visit


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