FRANKLIN, TN--(Marketwired - Dec 18, 2014) - The Music City chapter of HDI, a community of technical support professionals, has selected UL Workplace Health & Safety customer support professional Bradley Jones as its 2015 Analyst of the Year. The award recognizes the industry's top first-level support analysts for their commitment to industry standards, excellent service, and their record of consistently exceeding performance objectives.
Jones will now compete at the Southeast Regional level against winners from Florida, Georgia, Louisiana, North Carolina, South Carolina, and elsewhere in Tennessee. Winners from each of HDI's five local chapter regions will then participate in the national HDI Analyst of the Year Awards at the organization's Annual conference & Expo in March 2015.
"Bradley embodies the spirit of the HDI Analyst of the Year Award," said Nate Brown, manager of Client Services for UL Workplace Health & Safety. "Through his professionalism, expertise, and peer leadership, Bradley has distinguished himself as a true customer-focused professional. We celebrate this achievement with him."
HDI was the first membership association and certification body created for the technical service and support industry. It remains the premier source for professional development for customer service professionals. The UL Workplace Health & Safety Support team achieved HDI Team Certified status earlier in 2014 when more 80 percent of the team completed Support Center Analyst training and certification.
About UL Workplace Health & Safety
UL Workplace Health & Safety empowers organizations to protect the well-being of workers, ensure organizational compliance and peace of mind and drive measurable business improvement. More than 2,000 organizations in over 20 major industries, including manufacturing, healthcare, pharmaceutical and life sciences, construction and energy, trust UL's workplace health and safety tools to meet their expanding needs. To learn more, visit www.ULWorkplace.com or call 888.202.3016.
About UL
UL is a premier global independent safety science company that has championed progress for 120 years. Its more than 10,000 professionals are guided by the UL mission to promote safe working and living environments for all people. UL uses research and standards to continually advance and meet ever-evolving safety needs. We partner with businesses, manufacturers, trade associations and international regulatory authorities to bring solutions to a more complex global supply chain. For more information about our certification, testing, inspection, advisory and education services, visit http://www.ul.com.
Contact Information:
Minh Le
615-327-7999
mle@seigenthaler.com