SOURCE: Diskeeper Corporation

September 11, 2008 14:53 ET

Undelete 2009 Reduces IT Help Desk Man Hours

New Technology Empowers Users to Restore Deleted Files or Saved-Over Microsoft Office Files on Their Own From Server Recovery Bins Without Having to Call the Help Desk

BURBANK, CA--(Marketwire - September 11, 2008) - Although many system administrators and network managers have already realized the cost savings that an undelete utility can bring when called on to restore deleted files or bring back a saved-over Microsoft office file, the newest version of the software, Undelete® 2009 reduces Help Desk time even further by allowing users to do their own file recovery.

With the Undelete Desktop Client, users of computers attached to servers can recover their own files directly from server Recovery Bins. Undelete's Recovery Bin catches all files no matter how they were deleted, allowing users to restore them instantly with just a few mouse clicks. Because the powerful search function mimics the directory structure of network, using the software doesn't require intensive training for users, empowering them to find and recover their files without having to wait for the Help Desk.

Users who have ever experienced the anguish of saving over an important Word® document or Excel spreadsheet that was intended to be used as a starting point for a new file, will especially appreciate the Undelete 2009 version recovery portion of the software that allows recovery of earlier, saved-over versions.

The user friendly interface, integrated with Windows® Explorer, makes it easy to recover earlier versions with a simple right-click on the file to recover earlier versions, often salvaging many hours of work. Empowering users to recover deleted files and salvage saved-over files increases overall profitability by reducing Help Disk man-hour costs as well as wasted dollars in user time waiting to get that important document restored.

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