SOURCE: Unimax

Unimax

September 21, 2011 15:07 ET

Unimax Eliminates the Cost of Telecom Provisioning With New Automated On and Off-Boarding Solutions

Significantly Reduce or Eliminate the High Cost of Telecom Provisioning and De-Provisioning for New and Departing Employees

MINNEAPOLIS, MN--(Marketwire - Sep 21, 2011) - Unimax Systems Corporation®, a leading provider of telecom self-service and automated administration software, today announced technology for automating an enterprise's single or multi-vendor telecom on and off-boarding process.

The technology is aimed at reducing or eliminating the high cost associated with provisioning and de-provisioning telecom assets (phones, voicemail, etc.) when employees join or leave an organization. Industry analysts agree that it costs as much as $250 to on or off-board a single employee. Because enterprises generally experience a large amount of employee turnover, these costs add up quickly and form a significant portion of the telecom budget.

Unimax's Automated On and Off-Boarding solutions transfer HR data into telecom systems where phones and voice mailboxes are automatically created and fully configured. This fully automated process sets literally hundreds of PBX and voice mail options without manual entry, redundancy, or error.

"The demand to reduce telecom expense by fully automating time intensive tasks such as employee on and off-boarding has never been higher," said Phil Moen, Unimax President and CEO. "The total number of tasks included in a typical enterprise on or off-boarding process numbers over one hundred. Our technology replaces these manual tasks with a fully automated process which is triggered by a human resources system, Active Directory, or other enterprise database. The automated process instantly provisions the appropriate telecom assets and equipment. The expense reduction is immediate and measurable."

In addition to significantly reducing telecom administrative expense, Unimax's Automated On and Off-Boarding solutions improve telecom security, dramatically reduce the time spent on provisioning, and improve internal service levels. Unimax's Automated On and Off-Boarding is compatible with leading telephone, messaging, and directory applications from Avaya/Nortel, AVST, Cisco, Microsoft, and others. For more information, and specific system compatibility, please email TellMeMore@unimax.com.

About Unimax
Unimax provides single and multi-vendor telecom automation and telecom self-service software to large organizations. Examples include Automated On and Off-Boarding (i.e. provisioning), Self-Service Voice Mail Password Reset, and many others. Unimax also replaces the use of native interfaces for single and multi-vendor PBX and voice mail systems with one, easy-to-use administration tool called 2nd Nature. 2nd Nature unifies the management of important telecom administrative functions such as moves, adds, and changes (MACs), transaction auditing, reporting, and many others.

Unimax's solutions significantly reduce operational costs, strengthen security, increase visibility and control, and improve internal customer service. Our technology is compatible with PBX, voice mail systems, and other technology from Avaya/Nortel, AVST, Cisco, Microsoft, and others. Our solutions also integrate voice systems with critical business software such as Active Directory, HR applications, call accounting, E-911, and others.

Unimax Systems Corporation is a privately held corporation based in Minneapolis, MN. For more information, please call (800) 886-0390 or visit www.unimax.com.

Unimax, Unimax Systems Corporation, and the Unimax logo are trademarks of Unimax Systems Corporation. All other trademarks herein are the property of their respective owners.

Contact Information

  • Media Contact:
    Todd Remely
    Unimax Systems Corporation
    (612) 341-0946
    Email Contact