SOURCE: IneoQuest Technologies

IneoQuest Technologies

September 15, 2009 09:00 ET

Unitymedia Chooses IneoQuest Multi-Dimensional Video Quality Management System to Ensure End-to-End Video Quality

Unitymedia Enables High-Quality Digital TV Video Delivery

MANSFIELD, MA--(Marketwire - September 15, 2009) - IneoQuest Technologies, Inc., the leader in High Availability video programming solutions and global provider of advanced quality and service assurance solutions for digital video, today announced that Unitymedia has chosen IneoQuest IQPinPoint™ multi-dimensional video quality management™ system to manage end-to-end video quality throughout their advanced digital video delivery network.

The IQPinPoint system deployed by Unitymedia utilizes award-winning Cricket™ QAM probes for monitoring RF signal distribution beyond the edge QAM and IQMediaMonitor™ probes for head-end and transport monitoring within the core network. With IQPinPoint, Unitymedia is able to monitor in real-time the quality of video throughout the entire delivery network, including hundreds of simultaneous, live digital video traffic flows with remote test and analysis.

Unitymedia is also leveraging IneoQuest's iVMS™ video management system, the industry's first multi-dimensional video quality management system designed to remotely monitor and automatically troubleshoot video quality issues across the entire network. iVMS detects and isolates customer impacting events, with detailed information about the source and magnitude of trouble spots, allowing for accurate dispatching of resources to the exact point of the issue. After sending alerts, iVMS allows users to rapidly isolate faults while providing the correct tools for remote troubleshooting. With iVMS, Unitymedia is able to detect and solve video quality issues before customers are affected.

"Real-time knowledge of QoS on all TV channels we are providing to our customers in all regions of our networks is an absolute must for my team," said Frank Fossemer, operation manager Digital TV Platform at Unitymedia. "It is absolutely critical to have video quality performance visibility across all network subsystems especially in the IP-backbone and also on the RF part. With real-time and historical information, we are able to ensure customer quality of experience. IneoQuest's multi-dimensional network monitoring solution is a key part which helps us to deliver QoS."

"Providing objective, at-a-glance video quality metrics across an entire network, including all subsystems, requires more capabilities than traditional monitoring tools can deliver," said Raphael Burgener, regional sales manager, EMEA at IneoQuest. "Our IQPinPoint system automatically monitors and analyzes all available TV services simultaneously. With our real-time alarming capabilities, we allow the network operations team to react to issues before the customer may even be impacted. Plus, with our per-channel and per-subsystem 'five-nines' program availability reporting, we are able to provide an easy-to-understand value to the management and also network architectures, which help them to understand where to prioritize improvements to service quality."

About IneoQuest Technologies

IneoQuest Technologies, Inc., the leader in High Availability video programming solutions, is a global provider of advanced quality and service assurance solutions for digital video, serving customers in the telephony, cable, broadcast and network equipment industries worldwide. The company enables its customers to design, build, deploy and manage digital video networks with unique combinations of hardware, software, and services. Headquartered in Mansfield, Massachusetts, IneoQuest has sales operations in the North American, European, Asian, and Latin American regions. More information is available at

About Unitymedia

Unitymedia is the largest cable television operator in the German federal states of North Rhine-Westphalia and Hesse and the third largest cable operator in Europe, as measured by the number of television subscribers. Headquartered in Cologne, it operates in Hesse and North Rhine-Westphalia, the most densely populated regions of Germany producing about one third of Germany's GDP. In addition to analogue cable services, Unitymedia is a leading provider of integrated triple play services, driving subscriber growth across digital television, broadband Internet and Telephony. As of 30 June 2009, Unitymedia had approximately 4.6 million basic cable subscribers, 469k Digital TV Pay revenue generating units (RGUs), 802k Internet RGUs, and 490k Telephony RGUs. More information on Unitymedia can be found at

Contact Information

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    Amanda Munroe
    SHIFT Communications for IneoQuest
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