SOURCE: TriCore Solutions

TriCore Solutions

May 06, 2013 08:30 ET

UNO's Restaurant Holdings Corporation Expands Relationship With TriCore Solutions to Implement Oracle E-Business Suite R12 Services to Optimize UNO's Global Business Processes

TriCore's Deep Business Application Management Expertise Cornerstone to Help Drive Efficiencies Across UNO's Expanding Global Business

NORWELL, MA--(Marketwired - May 6, 2013) - TriCore Solutions, the application management experts, today announced that UNO Restaurant Holdings Corporation (UNO's), the holding company for UNO Chicago Grill, has expanded its relationship with TriCore Solutions to implement, host and support their Oracle E-Business Suite R12 environment. Oracle E-Business Suite is a comprehensive suite of integrated, global business applications that enables organizations to make better decisions, reduce costs, and increase performance.

UNO's has implemented Oracle E-Business Suite for further growth and to gain new efficiencies. TriCore will provide both functional subject matter and technical R12 expertise to help guide and execute this significant upgrade. TriCore's support of the implementation and runtime application management will also help UNO's achieve a higher level of redundancy and disaster recovery support while allowing UNO's to streamline and leverage additional operational efficiencies.

"We have been a long time partner of TriCore and have always received great support from them, so when we decided to implement the R12 environment, it made sense to expand our relationship and partner with TriCore to manage the entire process," said Alan LaBatte, Vice President of Information Systems for UNO's. "We trust TriCore and the company is now hosting our Oracle applications; we are turning over older hardware and re-implementing Oracle R12. The implementation is a real expansion of our relationship and product set with TriCore and allows us to take our partnership to a strategic level."

"TriCore has extensive experience implementing and supporting Oracle E-Business environments and is excited that UNO's has made the move to the new R12 upgrade for better compliance and to take advantage of product improvements to support globalization and additionally for shared services and business process efficiencies," said Mark Clayman, TriCore's COO. "UNO's will be able to leverage TriCore's depth of experience in how Oracle best functions for companies with manufacturing and supply chain operational needs and our best practices to ensure that UNO's R12 environment will achieve optimal availability and performance."

About UNO's
Based in Boston, Massachusetts, Uno Restaurant Holdings Corporation includes 143 company-owned and franchised restaurants located in 24 states, the District of Columbia, Puerto Rico, South Korea, the United Arab Emirates, Honduras, Kuwait and Saudi Arabia. UNO's mission is to deliver intensely flavorful, delicious and nutritious food in an environment of heartfelt hospitality, and was named America's Healthiest Chain Restaurant by Health magazine. The Company also operates fast casual Uno Dué Go cafés, a quick service concept called Uno Express, and Uno Foods, a consumer packaged foods business which supplies airlines, movie theaters, hotels, airports, travel plazas, schools and supermarkets with both frozen and refrigerated private-label foods and UNO branded products. For more information, visit

About TriCore Solutions
TriCore Solutions, the application management experts, provides a full suite of scalable and reliable managed application, cloud, infrastructure hosting, and consulting services to enterprise organizations. The company delivers its services and the TriCore Trusted Promise to more than 250 companies worldwide to reduce costs, raise service levels, improve customer experience, increase business agility, and accelerate innovation, unlocking the business value from their IT investments. TriCore Solutions is headquartered in Boston, MA, with offices in India and throughout North America. For more information please visit

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