SOURCE: United Network Services, Inc.

United Network Services, Inc.

September 09, 2014 09:00 ET

UNSi Appoints John Lanza as Vice President of Customer Care

DALLAS, TX--(Marketwired - Sep 9, 2014) - United Network Services, Inc. (UNSi), a premier next generation voice and data carrier providing enterprise-class Internet and private networking solutions, announced today that it has named John Lanza as its Vice President of Customer Care. The expansion of UNSi's executive team reflects the company's growth and customer care commitment, driven by increased demand for integrated voice-over-IP (VoIP), data, and business continuity solutions that deliver efficiency, cost-savings, and connectivity for the enterprise.

Lanza brings more than 30 years of telecommunications experience to the company, having previously served in leadership roles at Transcom Enhanced Services, XO Communications, WorldCom, and MCI. John served as a Non-Commissioned Officer in the United States Air Force Electronic Warfare Center. As Vice President of Customer Care at UNSi, Lanza's primary responsibilities include supporting UNSi's customers and leading its tier-1 customer support and network operations center (NOC) teams that are located in Carrolton, Texas and Lemont Furnace, Pennsylvania. "UNSi has provided customers with first class customer service since 2002; and we plan to continue that tradition," Lanza said. "I'm very much looking forward to my new role at UNSi."

"John shares the same 'exceeds customer expectations' philosophy as the company," said Richard Ellsworth, Chief Operations Officer of UNSi. "The executive team is very excited to add such expertise in customer service. John has the experience, drive and dedication to take the UNSi customer care organization to the next level."

UNSi will be exhibiting at the Cloud Partners Conference and Expo in New Orleans Sept 8 through Sept 10th, come learn more about UNSi's new Technology Toolkit by visiting our booth #723. Our technology toolkit solution set offers our partner's the opportunity to increase their earning potential by selling additional services to their customers from one provider.

About UNSi
UNSi is a next generation Voice and Data Carrier that enables Enterprise Businesses, SMBs and Service Providers to extend their network reach by leveraging UNSi's national MPLS and Ethernet network. UNSi is a carrier agnostic service provider capable of delivering business-grade Internet and private networking solutions, accommodating various budgets, speeds and geographic locations on a single bill. UNSi's services are backed by 24×7 US-based NOCs, 28 strategic regional POPs, 16 Fixed Wireless Markets, 150+ Interconnects with Carriers nationwide, and the largest broadband aggregation database. For more information about UNSi, visit www.unsi.net  or call 855.888.UNSi.

Contact Information

  • Media Contact:

    Stephanie Astor
    Director of Product Development & Marketing
    UNSi
    Office: 469.791.0086
    Email Contact