SOURCE: InsideSales.com

InsideSales.com

May 21, 2015 13:15 ET

UPDATE: InsideSales.com Announces First European ResponseAwards Winners

More Than 1,400 Companies Were 'Secret Shopped,' Only 46% Responded to Web Leads Within the First Four Days

LONDON, UNITED KINGDOM--(Marketwired - May 21, 2015) - InsideSales.com, the leading cloud-based sales acceleration technology company, today announced from their Research Department the first-ever European ResponseAwards winners live from the floor of the Salesforce World Tour London event.

ResponseAwards winners were recognised based on their ability to respond immediately to inbound web leads. InsideSales.com used its proprietary ResponseAudit assessments to test the web lead response times for companies attending the Salesforce World Tour London show.

The ResponseAwards winners and their response times are:

  1. Insync Insurance Solutions Limited: 1 minute 59 seconds
  2. Signify Solutions Limited: 3 minutes 6 seconds
  3. National Accident Helpline: 3 minutes 56 seconds

InsideSales.com also released a list of the Top 100 companies from the show, included at the bottom of this release.

The research project reviewed web properties for more than 3,000 companies attending today's event. One surprising discovery was that 37% of the companies reviewed didn't appear to have web forms to capture inbound leads from their websites.

Of the more than 1,400 companies who were "secret shopped" with leads submitted via their websites, 13% responded with a phone call and 46% responded with a phone call or email within the first four days.

The research also found:

  • The average response time to first response by telephone among companies who did respond to the inbound lead was 24 hours, 13 minutes.
  • On average, these companies attempted 2.39 telephone follow-ups.
  • 86.6% had not attempted a telephone follow-up within the first four days.

So what does this research mean?

Harvard Business Review in conjunction with InsideSales.com found that firms responding to a lead within 1 hour are 60 times more likely to make contact than firms waiting 24 hours.

Only about 27% of Internet leads ever get contacted. InsideSales.com technology users have demonstrated ability to contact up to 92% of web-based leads (3.5x increase).

"Congratulations to today's ResponseAwards winners for recognising the value of immediate response," said Lindsey Armstrong, senior vice president of international strategy at InsideSales.com. "However, this research shows that many sales organisations still have a lot of work to do in terms of maximising each inbound lead; at present they are suffering in lost opportunities and sales. Sales acceleration technology helps sales teams turn leads and prospects into opportunities and sales more quickly than ever before."

About InsideSales.com

InsideSales.com offers the industry's leading sales acceleration platform built on Neuralytics®, a predictive and prescriptive self-learning engine that drives revenue growth by delivering an optimised experience for both salesperson and buyer. The platform fuels sales rep performance and provides buyer personalisation with breakthrough innovations in predictive sales communications, gamification and hiring.

Top 100 ResponseAwards Finalists

  1. InSync Insurance
  2. Signify
  3. National Accident Helpline
  4. Norisco
  5. Andromeda
  6. 142media.com
  7. SteelBrick
  8. The Active Network Inc.
  9. Irwin Mitchell Solicitor
  10. Project Audio Visual
  11. Netcel
  12. whichCRM
  13. Mayfair FX
  14. Greene & Co
  15. Integrity Software
  16. British Safety Council
  17. Red Eye International
  18. ThinkingPhones
  19. Take1 Transcription
  20. SB Joinery
  21. ClickMechanic
  22. SolidFire
  23. QlikView
  24. Wincanton
  25. NGC Corp Group Europe
  26. Trintech
  27. Telehouse International Corporation Of Europe
  28. Mindtree Limited
  29. HighQ
  30. Power Direct
  31. American Management Association
  32. Clearswift
  33. Red Carnation Hotels
  34. Dte Energy Co
  35. skyhigh
  36. Procurement Leaders
  37. Third Republic
  38. International Data Corp IDC
  39. Aggreko
  40. Strata Homes Limited
  41. Ideal Health Consultants, .
  42. Easy Property EasyProperty
  43. RAPRA
  44. The Foundry
  45. TranquilityLAb
  46. Barnett Waddignham
  47. Pracedo
  48. leadforensics
  49. Alert Logic Inc
  50. Air21
  51. CBI
  52. Next Generation Solutions
  53. Neutrino Technology - Moore Corp
  54. SalesMethods
  55. Veolia
  56. Riverbed Technology Inc
  57. Quadratec
  58. Netsuite
  59. Seelogic
  60. Xtend Global
  61. Secon
  62. The Walpole Partnership
  63. Smurfit Kappa
  64. Adobe
  65. GB Group
  66. Terry Forsey Consulting
  67. FinancialForce.com
  68. Kershaw Group
  69. idax Software
  70. ITC Secure Networking
  71. rant and rave
  72. Vitamin-T
  73. Keboola
  74. Stibo Systems
  75. idio
  76. HomeRetail Shops
  77. Silwood Technology.
  78. Crunch Limited
  79. smartFOCUS
  80. Omniplex
  81. Local Data CO.
  82. Skuidify
  83. Midland HR
  84. The Dun & Bradstreet Corporation
  85. maytech
  86. Fonteva
  87. Cloudsense Solutions
  88. Gorkana Group
  89. ANS Group
  90. Purus Consultants
  91. Lighthouse Poole's Centre For The Arts
  92. Versilitas
  93. Msci
  94. Sigma Systems
  95. Trusted Traders
  96. Excell Group
  97. itelligence
  98. SMS Europe
  99. Cognia
  100. Mindbody

Contact Information

  • Contact:
    Ken Krogue
    801-853-4070