SOURCE: Twenty First Century Communications

Twenty First Century Communications

October 19, 2009 17:22 ET

Update: Twenty First Century Communications, Wallace Wireless Announce Vendor Relationship to Provide Complete BlackBerry® Smartphone Mobile Notification Solution

COLUMBUS, OH and TORONTO--(Marketwire - October 19, 2009) - Twenty First Century Communications (TFCC), provider of emergency notification solutions, and Wallace Wireless, provider of alerting and business continuity solutions for BlackBerry® smartphone, today announced a mutual reselling agreement that will offer clients greater value from mobile deployment of crisis communications.

"Reliable communication during a crisis is the key to any successful business continuity plan. Partnering with TFCC extends the functionality of WIC Messenger by providing an alternative to text-based communication, ensuring that first responders, executives and staff have easy access to critical information without interruption, when they need it most," says Rob Moffat, President, Wallace Wireless.

Ideal for organizations looking to mobilize their Business Continuity / Continuity of Operations Plans on the BlackBerry® smartphone, WIC Messenger supercharges an organization's ability to communicate in a crisis. WIC Messenger delivers important messages reliably through multiple communication paths: email, BlackBerry PIN, SMS and now with TFCC text-to-speech.

WIC Messenger also integrates with multiple back-end contact sources and aggregates and pushes these contacts to the BlackBerry® smartphone so that critical contact lists are always up-to-date and accessible to all users. This improves the success rate of alert delivery and saves time and money by avoiding alerts being sent to contacts with inaccurate or out-of-date information. With WIC Messenger, customers can be sure that messages arrive even if some elements of their own communication platform are down.

TFCC's notification solution, CRISCOM(SM), is a fully hosted system designed to support business continuity and disaster planning by enabling organizations to send targeted messages to key contacts and select groups, document call results, store data and update contacts. CRISCOM is capable of reaching landlines, cellular phones, pagers, and TTY/TTD devices for the hearing impaired. It also sends messages via SMS/text messaging, fax and email. The integration of CRISCOM and WIC Messenger will allow individuals to create and launch notification campaigns directly from their BlackBerry® knowing that the message will be delivered to the most up-to-date contact list.

"For 20 years TFCC has been a leader in emergency notification, and we are delighted to team up with the established industry-leading wireless application vendor, Wallace Wireless, to offer the most complete BlackBerry® enabled notification solution in the market," says Bently Collier, Vice President of Sales and Marketing for TFCC.

About Wallace Wireless

Wallace Wireless is the leading provider of premium alerting and business continuity solutions for the BlackBerry® smartphone. We offer a comprehensive suite of ready to use, and easy to deploy wireless applications that solve enterprise mobility issues including: pager replacement and alerting, emergency communication, contact management, and forms-based data capture for the BlackBerry.

Our solutions provide enterprise workforces with relevant and critical information anywhere, anytime, resulting in increased productivity and well-informed employees, in some cases with life-saving results.

Wallace Wireless is a Preferred BlackBerry Alliance Partner with offices located in the United States and Canada. Wallace aligns itself with leading technology companies, carriers, and resellers globally, and we ignite the mobile enterprise for the Healthcare, Fortune 500, Financial Services, Professional Services, Government, Public Safety, Utilities and Education sectors. For more information, visit

About Twenty First Century Communications (TFCC)

Twenty First Century Communications celebrates twenty years in the crisis communications industry. Founded in 1989, TFCC is the leading provider of offsite, hosted telecommunications solutions. TFCC developed the first automated high volume call handling system to allow organizations to answer and place thousands of calls in just minutes. The company's technologies are in place at hundreds of organizations across the United States, including the Federal Reserve Board, the General Service Administration (GSA), and the U.S. House of Representatives and over 80 electric utilities. TFCC is committed to innovative communications solutions, relentless reliability and superior customer service. For more information, visit

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