May 11, 2016 12:00 ET

UpGuard Announces Technology Integration With ServiceNow to Minimize Risk of Service Outages and Data Breaches

Partnership Creates Unprecedented Visibility Into ServiceNow Platform, Enables Precise Understanding of Infrastructure Status

MOUNTAIN VIEW, CA--(Marketwired - May 11, 2016) - UpGuard ( today announced a new platform integration with ServiceNow, the enterprise cloud company, that enables IT departments to develop a holistic awareness of their IT infrastructure status. The partnership enables ServiceNow customers to identify security holes and changes that require remediation and to share actionable insights for minimizing the risk of data breaches. With the ability to automatically detect infrastructure changes -- down to the most foundational lines of code -- and determine their validity.

Primarily a platform for IT service management, ServiceNow is used to record problems or requests within their service processes, track the follow-up on issues, and cross-check their completion. With many layers to their IT infrastructure and little insight into it, enterprises were constantly at risk of breaches or service outages due to infrastructure anomalies. Now -- coupled with ServiceNow's platform -- UpGuard's anomaly and change detection and monitoring helps IT directors to both ensure planned changes have occurred as intended and unauthorized changes are detected and remediated quickly.

The partnership signifies an opportunity to bolster businesses' IT infrastructure and limit downtime. This is especially significant for ServiceNow's customers that operate in service management, where machine or service downtime caused by misconfigurations hold serious ramifications for the business. By empowering IT departments to better understand their own networks, the solution effectively allows them to better secure their systems and minimize risk.

"Enterprise and service management has so many layers to its infrastructure, it can be difficult to keep track while also effectively securing your network," said Mike Baukes, CEO of UpGuard. "Integrating our technology with ServiceNow allows us to provide joint customers deep visibility into the status of their stack, and fix anything down to the most specific lines of code."

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About UpGuard
UpGuard is the company behind CSTAR, the world's only comprehensive and actionable cybersecurity preparedness score for enterprises. The score allows businesses to understand the risk of breaches and unplanned outages due to misconfigurations and software vulnerabilities. It also offers insurance carriers a new standard by which to effectively assess client risk and compliance profiles. Thousands of companies, including ADP, E*TRADE and Cisco Systems, use UpGuard to validate infrastructure, continuously detect risks and procure cybersecurity insurance. UpGuard is headquartered in Mountain View, CA with offices in Portland, OR. To see how UpGuard works, or to get your CSTAR rating, visit

About ServiceNow
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. Customers use our service model to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. We deliver a 'lights-out, light-speed' experience through our enterprise cloud -- built to manage everything as a service. To find out how, visit