SANTA BARBARA, CA--(Marketwire - Feb 20, 2013) - USDM, a leading global life sciences regulatory consulting firm, announces that Larry S. Isacson, CRM Practice Director, will be a featured presenter at the Field Service Medical Conference and Exhibit held February 19 to 21 in San Diego, CA. Field Service Medical is the only conference specializing in the fast growing life sciences customer services domain, presenting cutting edge strategies and solutions for progressive executives eager to take their competitiveness to the next level.
Mr. Isacson will be presenting on the panel "Selecting and Customizing Your CRM Solution to Best Fit Your Organizations Needs." This panel will address the critical business and regulatory factors for leading medical device and biotech manufacturers to successfully select, build and deploy integrated CRM solutions essential to their customer service and compliance strategies. The recent expansion of CRM systems to field service operations and cloud architectures has created a wave of new compliance and integration challenges that life sciences companies in all industries must meet today.
Larry has over 20 years of experience structuring and delivering technology and process solutions to the life sciences industry. This includes experience in CRM, QMS/CAPA, ERP, LIMS, ERP, SaaS and cloud computing in highly regulated industries. Larry's expertise lends itself well to the USDM CRM Services offered by USDM across the various USDM practice areas, assuring USDM's services exactly meet the requirements of each specific customer.
"The rapid maturity of CRM systems and cloud architectures has created an unprecedented opportunity for life sciences companies to transform and harmonize their global post-sales customer service models in an integrated and cost effective manner, while complying with FDA regulations," said Isacson. "The Field Service Medical Conference recognizes the exciting synergies emerging from these global trends and the explosive activity in this area, and USDM is honored to be selected to contribute to this landmark event. USDM and its ISV partners bring unique business and compliance solutions to capitalize on these opportunities and I am looking forward to sharing our insights with the conference attendees."
USDM is a leading global regulatory consulting firm providing compliance, business intelligence, validation, qualification, quality, auditing, and IT services to our clients in the life sciences industries. USDM has partnerships, expertise and solutions for critical Life Science technologies -- Oracle, SAP, ServiceMax, Salesforce, Microsoft, Qumas, and others. USDM has more than 12 years of experience supplying our clients with compliant solutions in each phase of their drug and product development cycle, partnering with best of breed ISVs to help companies unify and optimize their business and compliance processes.