March 18, 2014 09:30 ET

UST Global Selects ExtraHop to Provide Real-Time IT Operational Intelligence to Global 1000 Customers

ExtraHop's Wire Data Analytics Platform Enriches UST Global's Technology Portfolio, Providing Enterprise Customers With Deep Visibility Into IT Environments

ALISO VIEJO, CA--(Marketwired - March 18, 2014) -  UST Global, a leading IT service provider, today announced that it has partnered with ExtraHop, the global leader in real-time wire data analytics for IT operational intelligence, to provide its Global 1000 enterprise customers with deep visibility into their IT environments. With global operations spanning countries including the United States, India, Spain, and Singapore, UST Global works with large clients in sectors including healthcare and insurance, retail, financial services, and telecommunications to implement technology solutions that improve not only IT performance and security, but help achieve critical business objectives.

"IT is the foundation of day-to-day business operations, with many if not all facets of an organization relying on IT to deliver critical services and information at the click of a mouse," said Erik Giesa, SVP of Marketing and Business Development, ExtraHop. "Based on their deep relationships with their global enterprise customers, UST Global uniquely understands the increasingly interconnected relationship between business and IT. By partnering with ExtraHop, they can now provide these customers with a wellspring of visibility into their IT environments, ensuring the performance, availability, and security of business-critical IT applications and services."

ExtraHop's wire data analytics platform goes far beyond traditional performance management tools, passively monitoring all L2-L7 communications including full bidirectional transactional payloads. Through its partnership with ExtraHop, UST Global now offers its customers' IT organizations deep, correlated visibility across all tiers of the IT environment. Users can start with a high-level view of performance and then drill down to granular device- and transaction-level details to quickly and easily pinpoint the root cause of a problem. The ExtraHop wire data analytics platform reduces troubleshooting times and the need for specialist teams, empowering IT teams to streamline operations and giving business stakeholders the information they need to make data supported decisions. The operational intelligence provided by ExtraHop has resulted in significant cost-savings for organizations such as McKesson, Concur, and Alaska Airlines.

"In today's complex enterprise IT environments, IT staff is often drowning in data from disparate monitoring systems," said Ron Whitling. Sr. Director Technology, UST Health Group. "The deep, cross-tier visibility provided by ExtraHop's wire data analytics platform enables IT teams to quickly cut through the noise to pinpoint the root cause of the problem in real time. The unprecedented insight this approach offers our customers, coupled with the fact that ExtraHop can be easily installed in less than 15 minutes, makes the company an ideal partner for UST Global as we strive to keep our customers ahead of the technology curve."

About UST Global

UST Global is a leading provider of end-to-end IT Services and Solutions for Global 1000 companies. Established in 1998 and headquartered in Aliso Viejo, California, UST Global has operations in USA, India, Mexico, Spain, UK, Malaysia, Philippines, and Singapore. UST Global is a technology leader with profound domain expertise across the following industries: Healthcare & Insurance, Retail, Financial Services, Transportation & Logistics, Manufacturing & Automotive, Telecommunication and Media & Entertainment. By focusing on the business model of 'fewer CLIENTS, more ATTENTION', UST Global strives for excellence in providing their clients with the best service and commitment to long-term client success. With 14,000 employees, UST Global's growth and clientele have been impressive. Please visit for more information.

About ExtraHop

ExtraHop is the global leader in real-time wire data analytics. The ExtraHop Operational Intelligence Platform analyzes all L2-L7 communications, including full bidirectional transactional payloads. This innovative approach provides the correlated, cross-tier visibility essential for application performance, availability, and security in today's complex and dynamic IT environments. The winner of numerous awards from Interop, TechTarget, and others, the ExtraHop platform scales up to 20Gbps in a single appliance, deploys without agents, and delivers tangible value in less than 15 minutes. Learn what we mean at or follow us on Twitter @ExtraHop.

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  • Meagan Ostrowski