SOURCE: Vangent


January 25, 2010 13:33 ET

Vangent Achieves ISO/IEC 20000-1:2005 Certification

Joins Elite Group of Companies With Top International Standards in IT Service Management

ARLINGTON, VA--(Marketwire - January 25, 2010) - Vangent, Inc., a leading global provider of information management and strategic business process solutions, announced it has joined an elite group of companies certified by the International Organization for Standardization (ISO) for adhering to the broad range of best practices known as ISO/IEC 20000-1:2005.

BSI Group formally certified Vangent's infrastructure program for the Defense Health Services Systems (DHSS). DHSS supports the Military Health System in three major areas: clinical support, medical logistics and resources.

The ISO/ IEC 20000-1:2005 certification is a worldwide standard and offers Vangent's customers with clear criteria to assess service levels, measure performance and implement continual improvement. The certification ensures customers quality and operational excellence throughout the program lifecycle, resulting in cost savings and high customer satisfaction.

Achieving ISO/ IEC 20000-1:2005 certification further extends Vangent's leadership in the use of best-practice quality frameworks which also include ISO 9001, CMMI, and Lean Six Sigma. With this certification, Vangent's 4,600 Health Solutions employees now perform work under the independently-validated ISO 9001 or ISO 20000 quality frameworks.

"With this rare accomplishment, Vangent is at the forefront in delivering best practices in IT services management -- a huge advantage for Vangent's Health Solutions customers," said Kerry Weems, Senior Vice President and General Manager for Vangent's Health Solutions division. "Vangent's ISO /IEC 20000-1:2005 certification is testament to our strong commitment to provide customers with the highest quality of service in the industry."

About Vangent, Inc.

Vangent, Inc. is a global provider of consulting, systems integration, human capital management, and business process services to the U.S. federal and international governments, higher education institutions, and corporations. Vangent's 7,000 employees support clients including the Centers for Medicare & Medicaid Services, the U.S. Departments of Defense, Education, Health and Human Services, and Labor; and the U.S. Office of Personnel Management, as well as Fortune 500 companies. Headquartered in Arlington, Virginia, the company has offices throughout the U.S. and in the U.K., Canada, Mexico, Venezuela, and Argentina. For more information, visit

Contact Information

  • Contact:
    Eileen Cassidy Rivera
    Vangent, Inc.
    (703) 284-5674
    Email Contact