SOURCE: Varian Semiconductor

March 20, 2007 11:15 ET

Varian Semiconductor Rated Top Equipment Supplier in China

GLOUCESTER, MA -- (MARKET WIRE) -- March 20, 2007 -- Varian Semiconductor Equipment Associates, Inc. (NASDAQ: VSEA) today announced that it has been rated the best equipment supplier by customers in China, according to a customer satisfaction survey sponsored by VLSI Research, Inc. Varian Semiconductor was voted #1 among 64 suppliers by equipment users in China who participated in the survey.

The customer satisfaction survey, conducted in the spring of 2006, asked users of chip-making equipment to rate their suppliers on a ten-point scale among 13 categories that exemplify a supplier's relationship with customers. Varian Semiconductor scored a survey-leading 8.61. The 13 categories included seven measures of equipment performance and six measures of customer service. The equipment measures were: cost of ownership, uptime, software, build quality, usable throughput, quality of results and product performance. Customer service measures included: process support, field engineering support, spares support, support after sales, technical leadership in the supplier's field and the supplier's overall commitment to supporting its customers' needs. Varian Semiconductor scored its highest ratings in the "build quality" category.

"Considering Varian Semiconductor's longstanding reputation for excellence in customer satisfaction, it's no surprise that it has scored so well with equipment users in China," said G. Dan Hutcheson, Chief Executive Officer of VLSI Research, Inc. "At VLSI Research, we have long understood the intimate connection between customer satisfaction and market share, and Varian Semiconductor continues to prove why it remains the #1 supplier of ion implant equipment in the world. This also validates the previous VLSI Research 10 BEST awards, which concluded that Varian Semiconductor ranked #1 in customer satisfaction in the Large Wafer Processing and Chip Making Equipment categories."

"These results underscore our commitment to customer excellence worldwide, and in particular to delivering to our customers in China the highest quality of products and service that increase their productivity and lower their costs," said Gary Dickerson, CEO of Varian Semiconductor. "We thank our customers for recognizing and rewarding our efforts, and want to assure them that we will redouble our efforts to continue to earn their confidence and trust."

The results were drawn from a distribution of 44,130 questionnaires sent by VLSI Research via mail, email and fax. About one in 16 industry employees received a survey. Respondents returned surveys rating 4,505 equipment models. The companies that responded to VLSI Research's customer satisfaction survey represented 95 percent of worldwide chip production in 2004. When calculating each of the 13 separate categories previously mentioned, total responses comprised about 56,000 individual ratings across the categories, each on a scale of 1 through 10.

About Varian Semiconductor

Varian Semiconductor Equipment Associates is the leading supplier of ion implant equipment to semiconductor manufacturers, enabling them to pack more, higher performing transistors into computer chips that are revolutionizing the electronics industry. Varian Semiconductor's products are used by chip manufacturers worldwide to produce high-performance semiconductor devices. Customers have made Varian Semiconductor the market leader in ion implant because of its architecturally superior products that lower their costs and improve their productivity. The Company has ranked #1 in the VLSI Research Customer Satisfaction Survey nine times over the last 10 years. Varian Semiconductor operates globally and is headquartered in Gloucester, Massachusetts. More information can be found on Varian Semiconductor's web site at www.vsea.com.

About VLSI Research, Inc.

VLSI Research, Inc. is the leading provider of market research and economic analysis on the technical, business, and economic aspects of the high technology chip making industry. The Company is known for its unparalleled accuracy, innovation in market research, and its sharply focused insight into the rapidly changing landscape of the chip making business. VLSI Research's databases on chip making are used throughout the industry, the investment community, and by governments for decisive strategic planning. VLSI Research was founded in 1976 and incorporated in California in 1981. The Company's website is https://www.vlsiresearch.com/.

Note: This release contains forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. For this purpose, the statements concerning the Company's performance, market share and technology leadership, technological capabilities and benefits and growth are forward-looking statements and any statements using the terms "believes," "anticipates," "expects," "plans," or similar expressions are forward-looking statements. There are a number of important risks and factors that could cause actual events to differ materially from those suggested or indicated by such forward-looking statements. These include, among others, volatility in the semiconductor equipment industry; economic conditions in general and as they affect the Company's customers; significant fluctuations in the Company's quarterly operating results; the impact of rapid technological change; the Company's dependence on the development and introduction of new products; the Company's concentration on ion implantation systems and related products; concentration in the Company's customer base and lengthy sales cycles; the highly competitive market in which the Company competes; the risks associated with international sales; foreign currency risks; and general economic conditions; and other factors identified in the Company's Annual Report on Form 10-K, and the most recent Quarterly Reports on Form 10-Q filed with the Securities and Exchange Commission. The Company cannot guarantee any future results, levels of activity, performance or achievement. The Company undertakes no obligation to update any of the forward-looking statements after the date of this press release.

Contact Information

  • Contacts:
    Bob Halliday
    Executive Vice President
    Chief Financial Officer
    978.282.7597

    or

    Mary Wright
    Director, Investor Relations
    978.282.5859