SOURCE: Varolii


January 04, 2011 09:00 ET

Varolii Names Joel Chaplin as Vice President of Operations

SEATTLE, WA--(Marketwire - January 4, 2011) - Varolii Corporation today announced that Joel Chaplin has joined the company as Vice President of Operations. Chaplin has more than 20 years of technology and Software-as-a-Service (SaaS) experience, building on-demand services that are extremely reliable and secure. In this role, Chaplin will work with the executive team to optimize the company's ability to expand further into key markets such as financial services, healthcare, contact centers, utilities and more.

"Having worked at large mobile and SaaS companies where any service disruption can mean hundreds or thousands of dollars, Joel has a long history of delivering and maintaining reliable, high-quality services," said Derrick Mar, chief technology officer at Varolii. "We are excited to have a person with his background and industry expertise to help us move the company to the next phase of its growth."

Chaplin becomes the leader of Varolii's operations team, including network and data infrastructure architects, database administration and server administration engineering groups. Previously, Chaplin led the development of a new IT infrastructure for Virtuoso, Ltd. as the chief information officer (CIO) and vice president of information technology. He has also served as the senior vice president of IT operations and enterprise systems at Motricity, a provider of mobile data solutions.

"Varolii has established itself as a leader in the realm of innovative technologies and delivery of superior customer results," said Chaplin. "No other companies have the market opportunity, reach and scalability of Varolii. From an operations perspective, there is an opportunity to help expand the company's SaaS product line and make it even more scalable and efficient. The growth path and positive trajectory for Varolii is very exciting."

About Varolii Corporation
Varolii is the market and technology leader in smart, automated communications. Its on-demand communication solutions help organizations easily and effectively reach and interact with large numbers of customers and employees, reducing operational costs and improving service. Varolii provides the industry's only cross-channel communications technology, which blends voice, SMS and email into a single conversation and provides recipients with multiple options to take action. At the heart of the on-demand platform is Varolii ID™, which automatically analyzes each recipient's past responses to personalize future communications. With Varolii, organizations can execute true 1-to-1 communication on a large scale, achieving better results from fewer notifications. More than 380 companies trust Varolii to send over four million communications every business day. For more information, visit

Contact Information

  • For more information:
    Jessica Kendall
    Edelman PR
    206-268-2231 (office)
    210-859-6971 (mobile)
    Email Contact