MONTPELIER, VT and ATLANTA, GA--(Marketwired - Sep 9, 2015) - The Vermont Agency of Transportation (VTrans), in partnership with Vermont Public Transit Association (VPTA) and RouteMatch Software, today announced that nine public transit agencies covering the entirety of the State of Vermont will use RouteMatch Software to streamline demand response operations through its Cloud-based ITS platform. RouteMatch is also equipping a total of more than 170 buses with tablets for automated vehicle location (AVL) and driver to dispatch communications. The platform will provide automated scheduling, routing and dispatching as well as serve as a springboard for incorporating other rider engagement technologies. Implementation is well underway.
"We're looking to the future," said Barbara Donovan, Public Transit Administrator, VTrans. "Our goal is to establish a modern, sustainable foundation for new innovations that's more easily supported. We're also planning for greater cross regional trip coordination. With a common technology platform, public transit systems, private providers, and veteran's transportation, providers can more seamlessly gather and share trip information. This gives our riders more mobility and trip planning options. RouteMatch's team has been thoughtful and methodological. We are excited."
Vermont's public transit providers serve a diverse ridership representing a significant senior population, seasonal riders, and millennial riders. Vermont is also well connected to the national intercity bus network with frequent inter-city trips to Boston, Massachusetts and Albany, New York.
For many years, Vermont's public transit agencies have relied on a custom software for rider intake and management system for demand response services. The system has served the state well; however, as agencies experienced an increase in trip volume and ridership demand, VTrans, VPTA, and transit providers sought technology that would provide enhanced sustainability, functionality and flexibility for the future.
"We're proud that the population we serve is pro transit and quite tech savvy," added Barbara. "Our overall commitment to invest in transit operations is something the community is behind us on. Technology will help us grow ridership. It helps us maintain industry standards, and increase available seating."
Future plans include introducing enhanced rider engagement technologies such as the RouteMatch Notification module for sending out night before reminder calls to riders and online trip management capabilities through a web portal.
"VTrans, the VPTA as an organization, as well as its individual member transit agencies have all been exceptional to work with," said Sam Pandolfo, Director of Customer Success, RouteMatch Software. "Their holistic and progressive approach to technology adoption has stemmed from close collaboration and careful design. It's a fine example of a true partnership and how to ensure each transit agency gets what they need to be successful."
About VTrans
VTrans' mission is to provide for the safe and efficient movement of people and goods with a safe, reliable and multimodal transportation system that promotes Vermont's quality of life and economic wellbeing.
The Public Transit Section meets the VTrans goals by providing Vermonters with energy efficient, travel choices/options; providing a safe and resilient transportation system that is environmentally responsible and provides quality customer service.
About RouteMatch Software
RouteMatch Software is the leading provider of passenger transportation technologies. The company is headquartered in Atlanta, GA and works with 600 transit agencies across the United States and internationally to help engage riders and operate more efficiently through innovative software and award-winning customer support. Partnering with public and private sector passenger transportation providers, the company's products address routing, scheduling, dispatching, billing, reporting, CAD/AVL, demand response and fixed route integration, traveler information services, mobility management, business analytics, automated fare collection and more. Additional information about RouteMatch's ITS technologies are available at www.routematch.com.
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