SOURCE: Vertical Solutions

Vertical Solutions

March 04, 2014 10:00 ET

Vertical Solutions, Inc. and Blue Horseshoe Partner to Extend Value of Microsoft Dynamics Solutions

Blue Horseshoe to Add VSI's Post-Sales Service Management Solution to Its Supply Chain Solution Stack for Microsoft Dynamics AX

ATLANTA, GA--(Marketwired - Mar 4, 2014) - Microsoft Dynamics Convergence -- Vertical Solutions, Inc. (VSI) and Blue Horseshoe announce that they are partnering to extend the value of companies' investments in Microsoft Dynamics AX with their complementary supply chain and post-sales/field service solutions. Blue Horseshoe will resell VSI's post-sales service solution, VServiceManagement™, and team with VSI to deploy the solutions to shared Microsoft Dynamics AX 2012 customers.

"There is a big shift in the market, and organizations now view post-sales service as a strategic initiative that can drive revenue and enhance customer relationships," says Ron Wegmann Sr., CEO of VSI. "By teaming with Blue Horseshoe, VSI can deliver a complete solution of supply chain and post-sales service management, and extend the value of Microsoft Dynamics AX to our customers."

"Our customers demand more functionality from their ERP investment, and it makes sense for Blue Horseshoe to partner with VSI to deliver it," says Kevin Paul, EVP Sales & Marketing, Blue Horseshoe. "VSI's solutions have a demonstrated ability to manage complex post-sales services environments, and together we can provide an end-to-end solution for a large and growing market."

  • Blue Horseshoe sells and implements Microsoft Dynamics AX 2012, and also develops the Supply Chain Suite for Dynamics AX, a Business Process Platform comprised of advanced supply chain management solutions that extend the base functionality of Microsoft's Dynamics AX Enterprise solution. Certified for Microsoft Dynamics AX, the Supply Chain Suite products embed industry-specific functionality directly into the business layer of Dynamic AX's architecture, offering identical performance, processing and file structures across the complete enterprise. Learn more about the solution at http://supplychaindynamicsax.com/

  • Vertical Solutions, Inc. (VSI) develops VServiceManagement for customer support, field service, and mobile environments. It is available on-premise or as a service, integrates with Microsoft Dynamics AX 2012, can deploy in a private- or public-cloud environment, and is flexible; it integrates easily with internal legacy systems as well as external ERP solutions. VSI helps companies manage complex post-sales service environments efficiently, effectively, and profitably. Companies use VSI's solutions to improve service response and resolution times, reduce the costs of delivering service, better manage entitlements, increase revenue, improve the customer experience, and broaden their portfolio of service offerings. Learn more at http://vertsol.com/solutions/vsm/

About Blue Horseshoe
Blue Horseshoe, architects of Dynamics AX 2012 R3 WMS and TMS, is a Global ISV with over a decade of success in deploying Dynamics AX, Warehouse Management, Transportation Management and Strategy solutions. We are committed to the Dynamics platform and are continuing to develop features for Advanced Warehouse Management, Transportation Planning & Execution, and Supplier Management as embedded Dynamics AX Functionality. Blue Horseshoe is headquartered in Carmel, IN. For more information, visit www.bhsolutions.com or call 317.573.2583.

About Vertical Solutions, Inc. (VSI)
Vertical Solutions, Inc. helps companies manage complex post-sales service environments efficiently, effectively, and profitably. Companies use VSI's solutions to improve service response and resolution times, reduce the costs of delivering service, better manage entitlements, increase revenue, improve the customer experience, and broaden their portfolio of service offerings. VSI develops VServiceManagement™ for customer support, field service, and mobile environments. These solutions are available as a service or on-premise in a private- or public-cloud environment. VSI's applications are flexible, integrate easily with internal legacy systems as well as external ERP solutions, and can be deployed rapidly. VSI is headquartered in Cincinnati, OH, with offices and partners worldwide. For more information, visit www.VertSol.com or call 1.800.466.0238.

Contact Information

  • Contacts for Vertical Solutions:

    Kim Brault
    Marketing
    Vertical Solutions, Inc.
    Email Contact
    +1 513.891.7997

    Alison Harris
    Harris Media Services
    Email Contact
    +1 207.829.4500

    Contact for Blue Horseshoe:

    Christy Sparks
    Blue Horseshoe
    Email Contact
    +1 317.573.2583