OAKTON, VA--(Marketwired - Jan 13, 2015) - Veteran providers of pragmatic and actionable insights on the most critical issues facing the telecom industry, Vertix Consulting, announces today the release of its new white paper entitled, "Achieving Meaningful Differentiation in Wireless Operations and System Performance Management." The paper, which features viewpoints from Vertix on wireless networks management and opportunities that allow for differentiation in wireless operations, is now available via the company's website as a complimentary download.
Operational efficiency is a fundamental component of competitive differentiation in today's wireless market. The white paper's scope speaks to the intricacies of operational efficiency, as well as other critical subjects such as minimizing network impacts to improve customer experience, insourcing and outsourcing and more.
"Today's wireless customers are more informed than ever before," states Tony Mistretta, Managing Partner and Co-Founder of Vertix Consulting. "They are privy to past marketing programs touting data speeds, LTE signal strength and other coverage and service maps. Customer experience is the key differentiator in today's market, which requires carriers to make service quality and customer satisfaction a priority. A holistic approach that emphasizes customer experience while incorporating resilient infrastructure, executive buy-in and responsive contact and help centers will prove to be most beneficial in retaining subscribers and serving the business' long-term growth strategies."
Download a free copy of Vertix's network deployment white paper: Achieving Meaningful Differentiation in Wireless Operations and System Performance Management.
About Vertix Consulting
Vertix Consulting provides pragmatic and actionable insights on the most critical issues faced by telecom and other evolving industries. We pursue our collective passion for helping companies by working with carriers, OEMs, tower companies, MSOs, network services and equipment vendors, and telecom services consumers to help them resolve their most complex sourcing and technology challenges. Our telecom expertise, focus and simplified delivery model differentiates our practice from other management consulting firms, enabling Vertix to deliver an alternative vision for our clients: producing client-centered telecom advisory solutions for a select group of highly-complex industries in a way that only experienced and proven professionals can truly deliver.
For more information on Vertix and its services portfolio please visit: www.vertixconsulting.com and follow us on Twitter @vertixconsult
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