August 08, 2011 12:00 ET

VHA Inc. Launches Strategic Suite of Offerings to Help Members Accelerate Performance, Improve Outcomes in Transitioning Health Care Environment

Holistic Approach Improves Vision Into Performance Insights; Delivers Actionable Roadmap, Coaching, and Results

IRVING, TX--(Marketwire - Aug 8, 2011) - In today's rapidly-changing health care environment, health care organizations must understand the complexities of the entire spectrum of care delivery while they continue to improve quality and health outcomes in the communities they serve and measure and publicly report their performance. To thrive in this highly competitive, outcome-based landscape, health care providers and their leaders need a bigger picture view.

Today, VHA Inc., the national health care network, launched a new, strategic suite of offerings called Performance Management, designed to provide a broader view of performance across today's shifting integrated environment. With a focus on linking clinical, financial, operational and supply data across the care continuum, these new services will provide multiple stakeholders with a more accurate view of performance.

These new offerings, designed to help health care leaders manage their business more effectively in a clinically integrated environment, center around advisory services designed to clearly and quickly identify the critical next steps for improvement and are paired with a robust knowledge-sharing and data platform.

"Our goal with this new suite of offerings is to arm our members with the business intelligence they need to make the right decisions in this highly competitive and shifting environment," said Byron Jobe, VHA's executive vice president, service and delivery. "But unlike more conventional approaches, we have expanded the data view, linked it to our knowledge platforms, included leading industry expertise and are delivering through our local networks. The strong regional and national peer connections our members gain through VHA are critical to helping them make the best choices for accelerating their performance."

To complement its highly valued networks, deep analytic assets and expert implementation resources, VHA is entering into strategic collaborations with UHC and Thomson Reuters to continue to build the value of Performance Management. Both UHC and Thomson Reuters are recognized leaders at acquiring and synthesizing data and already work with many VHA members. Building upon existing relationships, these new collaborations unite unrivaled information assets with analytic prowess, expert advisory services and industry knowledge to help hospitals improve their operational, clinical and financial performance.

Initial offerings include:

  • Business Intelligence that identifies organization-wide insights and trends at the system or facility level to discover improvement opportunities affecting cost, quality and reimbursement as well as side-by-side comparisons with peers across key indicators including clinical quality, patient safety, value-based purchasing, patient experience, supply chain and operational and work force measures.
  • Customized advisory services and action plans provided by experienced VHA staff members to synthesize strengths, opportunities and improvements gleaned from business intelligence and develop customized performance improvement-directed action plans.
  • Links to leading practices from other hospitals that are specific to core measures and other clinical, supply chain or operational processes and incorporate detailed, user-friendly depictions of the clinical practices, tools and cultures recognized in leading performers.

Future services will:

  • Help providers thrive by delivering a comprehensive view of clinical, financial, supply chain and operational data across the continuum of care, offering market-leading business intelligence capabilities and advisory services.
  • Link supply costs and utilization to present providers with a total picture of quality and reimbursement on a patient-by-patient basis.
  • Allow providers to manage the health of the communities they serve through improved insights on outcomes, reimbursement and cost for specific patient populations.

About VHA -- VHA Inc., based in Irving, Texas, is a national network of not-for-profit health care organizations that work together to drive maximum savings in the supply chain arena, set new levels of clinical performance and identify and implement best practices to improve operational efficiency and clinical outcomes. In 2010, VHA delivered record savings and value of $1.7 billion to members. Formed in 1977, VHA serves nearly 1,350 not-for-profit hospitals and more than 30,000 non-acute care providers nationwide, coordinating delivery of its programs and services through its 16 regional offices. VHA has been listed as one of the best places to work in health care by Modern Healthcare since 2008 and one of the best places to work in IT by Computer World since 2007.

About UHC -- UHC, based in Chicago, Ill, is an alliance of 113 academic medical centers and 255 of their affiliated hospitals, representing more than 90% of the nation's nonprofit academic medical centers. UHC fosters and supports collaboration through its programs and services in comparative data and analytics, performance improvement, supply chain management, strategic research, and public policy. Formed in 1984, UHC helps its members achieve excellence in quality, safety and cost effectiveness. For more information, visit

About Thomson Reuters -- Thomson Reuters is the world's leading source of intelligent information for businesses and professionals. Thomson Reuters combines industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, healthcare and science and media markets, powered by the world's most trusted news organization. With headquarters in New York and major operations in London and Eagan, Minnesota, Thomson Reuters employs more than 55,000 people and operates in over 100 countries. For more information, go to

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