SOURCE: HipChat

HipChat

September 02, 2010 13:00 ET

Video Chat and Guest Access Come to HipChat

HipChat Continues to Advance Enterprise Collaboration With New Tools for Communication

SUNNYVALE, CA--(Marketwire - September 2, 2010) -

News Facts:

  •  HipChat, a private instant messaging service for companies, today announced support for voice and video chat as well as guest access which powers collaboration with people outside of the company including contractors and clients.

About Voice and Video Chat:

  • The newest version of HipChat makes it simple for company employees to chat with video and voice integration for one-to-one conversations.
  • This feature makes real-time communication fast and convenient.
  • HipChat's voice and video chat works via the desktop application; all you need is a webcam and microphone.
  • Voice and video chat will be included as part of the Plus, Premium and Ultimate payment plans.

About Guest Access:

  • With guest access, employees can generate URLs which allow non-HipChat members and people outside their company to access group chats.
  • It's perfect for chatting with clients, vendors, contractors, and performing live customer support.
  • Like all chat history, guest messages and files are archived automatically but guests can only access the chat logs created during the time they were invited to the room.
  • Guest access will be included as part of the Plus, Premium and Ultimate payment plans.

Using HipChat:

  • HipChat is like traditional instant messaging and group chat but way better:
    • Collaboration:
      • Chat with other company employees in a private setting
      • Instead of email, reach colleagues instantly whether they are across the office or across the world
      • Set up group chats easily, in a secure environment
    • Productivity:
      • File sharing -- drag and drop files for quick sharing
      • See inline previews of shared image
      • Chat and file history -- all chats and files are archived and searchable
      • Self-building buddy list -- no need to collect screen names from all your co-workers, they're already there
  • HipChat is already being used by thousands of companies and millions of messages have been sent. To learn more about HipChat, go to www.hipchat.com. For a video demo of HipChat, check out: http://www.youtube.com/watch?v=vL5q-1swE0Y.

Quotes:

  • Attributable to Garret Heaton, Co-Founder, HipChat:
    Video chat and guest access are the two most requested features across our user base. Voice and video chat bring a new way to collaborate with coworkers. Guest access brings a whole new dynamic to business communication -- especially as more companies need to work regularly with third parties. Imagine being able to invite clients to chat with your team or have live interaction with visitors on your website instantly, whenever you need it. We'll continue to listen to our users and provide the tools for better collaboration and communication.

  • Attributable to Robert Dippell, Online Director, Praetorian Group:
    Since launching HipChat we have seen a significant improvement in the way our internal teams collaborate on projects and streamline communication throughout the office. The new guest access functionality lets us expand both client and member interaction, and the video chat option adds a new level of involvement for all of our remote employees.

About HipChat:
HipChat is a private instant messaging and group chat service for your company saving you from the distractions of today's workplace: pointless meetings, personal IMs and interruptions. Using HipChat, you can share text, codes and files in private settings for instant collaboration and decision making. Founded in 2009, HipChat was started by the guys who created HipCal which was acquired by Plaxo. For more information about HipChat or to give HipChat a try, check out www.hipchat.com.

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