March 05, 2009 07:00 ET

VIPdesk Presents Live Webinar "Virtual Customer Care: Stimulus Package for Financial Services Companies"

Webinar Will Be Held Wednesday March 11 at 2:00 p.m. ET

ALEXANDRIA, VA--(Marketwire - March 5, 2009) - VIPdesk (, the pioneer of virtual call center services, will present a live Webinar, "Virtual Customer Care: Stimulus Package for Financial Services Companies", at 2:00 p.m. ET on March 11, 2009. This free live Webinar reviews how virtual customer care provides financial services companies with the competitive advantages needed in order to differentiate themselves via superior customer service.

This Webinar, presented by Sally Hurley, president of VIPdesk, will educate financial services companies on how virtual customer care can help save contact center costs and improve customer service. Topics covered include the benefits of virtual vs. brick-and-mortar customer care as a brand differentiator, the ability of virtual customer care to increase customer satisfaction and recommend-to-a-friend scores, reduce contact center costs, remove balance sheet liabilities tied to fixed contact center infrastructure, and allow your financial services companies to react with maximum flexibility to uncertain times.

"Financial services companies are facing tremendous, unprecedented challenges," said Hurley. "This Webinar will cover how Virtual Customer Care can help this industry reduce costs and provide the highest level of customer service possible, an absolute necessity during these turbulent times."

Don't miss this information-packed Webinar. Register online today at For more information, email or call 703-837-3507.

About VIPdesk

VIPdesk specializes in delivering virtual call center solutions to premium brand leaders in several industries including retail, travel, auto and financial services. We serve more than 70 blue-chip clients with over 10 million customers and are continually recognized through numerous awards, including the Inc. 500, Inc. 5000, NCBEA Business Ethics Award, Stevie Awards for Women in Business and Smart CEO Future 50. To find out more about VIPdesk, visit

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