MARKHAM, ONTARIO--(Marketwired - June 1, 2015) - VIQ Solutions Inc. ("VIQ", "VIQ Solutions" or the "Corporation") (TSX VENTURE:VQS) is pleased to announce that they have been selected by a Canadian federal government agency ("the customer") to capture and manage the customer's conference calls. Due to a request from the customer's communications branch, VIQ will not be identifying the customer by name.
In the initial phase of the project, VIQ will capture and manage the audio from the customer's telephone conference calls. VIQ's sophisticated back-end database provides the customer with the ability to tag calls with the appropriate metadata as well as attach multimedia assets, such as meeting minutes or reports. The audio and associated files are securely stored in VIQ's database, making them easy to locate and share with authorized parties.
The customer is also implementing VIQ's web-based NetScribe transcription platform for creating and managing transcripts of their captured conference calls. VIQ NetScribe provides the customers with an automated transcription workflow that enables the efficient, collaborative creation of transcripts. NetScribe gives the customer the flexibility to use both in-house and remote transcriptionists and have a central repository for all transcripts. The customer is the first to operate VIQ's NetScribe transcription workflow as a service, rather than a fixed installation.
After the initial implementation, the next phase of the project involves the customer adding a SIP (Session Initiation Protocol) video conferencing component to their telephone conference capture. VIQ's flexible software allows the addition of video conferencing to the customer workflow with a simple back-end license change, with no interruption to the end users.
"This is an exciting project in a very complementary market for VIQ Solutions," said Sebastien Paré, President and CEO of VIQ Solutions. "Teleconferencing and video conferencing are key extensions of the audio and video capture and management that VIQ excels at. We are going to connect directly to the customer's telephony infrastructure and turn on all the power of VIQ digital platform straight from the VoiP. The project is also exciting as the NetScribe component is VIQ's first foray into SaaS, an exciting, high-growth delivery model that will provide recurring revenue stream for the Corporation and a straightforward, affordable solution for our clients."
For more information on what is making the news at VIQ Solutions, please visit our website at www.viqsolutions.com/news.
About VIQ Solutions Inc.
VIQ Solutions is the global expert in digital recording technology. With a better approach to the collection, storage and management of digital audio, video and files, we help increase efficiency, improve security and reduce costs for courts, law enforcement agencies, insurance companies, health providers, and legislatures around the world. We've got the technology, the experience and the expertise to efficiently manage country-wide installations of hundreds of rooms, with hundreds of terabytes of data. Managing digital media evidence is what we do, and we do it better than anyone else.
For more information about VIQ Solutions, please visit www.viqsolutions.com.
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