SOURCE: Virtual Hold Technology, LLC

Virtual Hold Technology, LLC

March 03, 2009 10:00 ET

Virtual Hold Technology Names New CEO

Kevin Sjodin Brings 20 Years' Technology Leadership Experience

AKRON, OH--(Marketwire - March 3, 2009) - Virtual Hold Technology, LLC (VHT), recently selected Kevin Sjodin as its chief executive officer (CEO), effective immediately. Previously, Sjodin worked with VHT in a strategic advisory capacity to help identify and set objectives for VHT's short-term and long-term success.

"Kevin comes to us with a proven record of accomplishments in new business development, rapid sales growth, alternative channels, and building business valuation in technology-based businesses, and we are fortunate to have him working here on a full-time basis," said VHT President and Founder Mark Williams. "After a few months of advising us, we knew Kevin possessed the experience and attitude that are perfect for our culture."

Sjodin's 20-plus years of technology leadership began at IBM where he held various sales and marketing positions and played a leadership role in IBM Global Finance's transition to an alternative channel sales strategy. Since leaving IBM, Sjodin has worked on behalf of strategic investment firms growing various technology businesses. Each engagement involved C-level positions, including CEO, with profit and loss responsibility in companies ranging from start-up to midsize with several hundred million in annual sales.

"As the customer experience moves to the forefront of business leaders' minds, technologies like the Virtual Hold® solution are even more important," Sjodin said. "Under Mark's leadership, VHT defined virtual queuing and developed the premier solution. I am proud to be a part of VHT as we continue to deliver innovative, cost-saving solutions to customers worldwide."

Sjodin joins the VHT executive team that leads the company as it develops software solutions that improve the customer experience for customers worldwide. In addition to leading the day-to-day operations, Sjodin also will spearhead new channel sales opportunities for VHT. Sjodin lives in Fairfield, CT, with his wife of 20 years and their four sons.

About Virtual Hold Technology

Virtual Hold Technology (VHT) is the leading developer of virtual queuing solutions for Fortune 1000 clients. Since its inception in 1995, VHT's patented, award-winning virtual queuing technology has provided return call solutions focused on enhancing the customer experience for financial services, energy/utility, insurance, telecommunications, cable, wireless and retail corporations such as IBM, Bank of America, T-Mobile, Aflac, AT&T, Banco Popular, Verizon, Pacific Gas and Electric Company, Time Warner Cable, and AVON. To learn how Virtual Hold's virtual queuing solutions can help increase customer satisfaction and reduce contact center costs, visit www.virtualhold.com or call 877-886-8187.

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