June 12, 2012 09:30 ET

VirtuOz Among Industry Leaders Selected to Present to Over 1500 Attendees at Enterprise 2.0 Boston

Company to Discuss How Intelligent Virtual Agents Are Revolutionizing Ecommerce and Eservices

EMERYVILLE, CA--(Marketwire - Jun 12, 2012) - VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, announced that the company's Chief Marketing Officer (CMO) Pamela Kostka has been chosen to speak at Enterprise 2.0 Boston (, the leading conference and expo for social enterprise tools and technologies.

Hand selected by Denis Pombriant of Beagle Research, the conference's sales and marketing chair, and a leading CRM analyst, VirtuOz will discuss recent trends including Apple's virtual agent Siri, driving the commercial use of natural language processing technologies. In addition, the presentation will cover how progressive companies are using virtual agents in their Ecommerce and Eservices strategies to improve conversion, increase average order value, and increase customer engagement and brand loyalty.

Who: Pamela J. Kostka, CMO at VirtuOz

What: "Why Virtual Agents Will Revolutionize Ecommerce and Eservices

When: Tuesday, June 19

Time: 3:30 p.m. - 4:15 p.m., EDT

Where: Enterprise 2.0, Hynes Convention Center, Boston, MA

About VirtuOz
VirtuOz is the leader in Digital Customer Relationships, enabling large and mid-market enterprises to use Intelligent Virtual Agents to provide world-class online marketing, sales, and support channels, ensuring a high quality user experience while improving operational performance. Recognized by the American Business Awards, Best in Biz, Network Products Guide and the TiE50 Awards, the company's award winning intelligent virtual agents offer companies a new channel for online self-service that delivers the best possible customer experience at one-tenth the cost of traditional channels. VirtuOz solutions combine best-in-class virtual agent solutions with best practices across agent development, deployment, and optimization to deliver predictable and measurable results. Intelligent virtual agents are predicted to become the new standard for customer interaction in the next few years. VirtuOz leads the market for successful use of intelligent virtual agents, having processed over 166 million conversations on behalf of its customers in 2011 and with the largest number of live enterprise intelligent virtual agents for Global 2000 companies including PayPal, Michelin, SFR, H&R Block, and Symantec. More information about VirtuOz can be found at

VirtuOz is a trademark of VirtuOz, Inc. All other company and product names are trademarks or registered trademarks of their respective holders.

Contact Information

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