SOURCE: VirtuOz

VirtuOz

December 06, 2011 09:30 ET

VirtuOz and Leading Analyst Firm to Present "How Virtual Agents Can Reinvent Your Online Self-Service"

Webinar Open for Late Registration

EMERYVILLE, CA--(Marketwire - Dec 6, 2011) - VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, announced that the free Webinar "How Virtual Agents Can Reinvent Your Online Self-Service," is open for late registration. Presented by Diane Clarkson of Forrester Research and Pam Kostka of VirtuOz, the presentation will cover:

  • What virtual agents can achieve for your organization
  • Key criteria for selecting the right virtual agent vendor
  • Best practices from world-class examples

Who: Diane Clarkson of Forrester Research and Pam Kostka of VirtuOz

What: "How Virtual Agents Can Reinvent Your Online Self-Service"

When: Thursday, December 8, 2011

Time: 1:00-2:00 p.m. EST

Where: Online. Register at: http://www.virtuoz.com/company/news-events/events/

About VirtuOz
VirtuOz is the leader in Digital Customer Relationships, enabling large and mid-market enterprises to use Intelligent Virtual Agents to provide world-class online marketing, sales, and support channels, ensuring a high quality user experience while improving operational performance. Recognized by the American Business Awards, Best in Biz 2011 and Tech Awards Circle, the company's award winning intelligent virtual agents offer companies a new channel for contemporary online customer service that delivers the best possible customer experience at one-tenth the cost of traditional channels. VirtuOz solutions combine best-in-class virtual agent solutions with best practices across agent development, deployment, and optimization to deliver predictable and measurable results. Intelligent virtual agents are predicted to become the new standard for customer interaction in the next few years. VirtuOz leads the market for successful use of intelligent virtual agents, having processed over 144 million conversations on behalf of our customers in 2010 and with the largest number of live enterprise intelligent virtual agents for Global 2000 companies including eBay, Chegg, SFR, H&R Block and Symantec. More information about VirtuOz can be found at www.virtuoz.com.

VirtuOz is a trademark of VirtuOz, Inc. All other company and product names are trademarks or registered trademarks of their respective holders.

Contact Information

  • For press inquiries:
    Aimee Quemuel
    Codey Communications
    (415) 753-9005
    Email Contact