SOURCE: Visible Technologies

Visible Technologies

July 09, 2013 09:00 ET

Visible Technologies Shares Best Practices in Social Engagement During Free Webinar

Social Engagement Expert Anthony Mann Reveals Tips Based on Successful Community Outreach Campaigns at Microsoft

BELLEVUE, WA--(Marketwired - Jul 9, 2013) - Visible Technologies, the leading provider of social media monitoring, analytics and engagement for enterprise business marketers and agencies, today announced a free webinar showcasing effective ways to communicate with customers via social channels. Attendees will hear from community outreach thought leader and president of Corporate Online Services, Anthony Mann, as he shares best practices for social engagement and the framework to scale social engagement across multiple subjects. Mann will also provide several examples of how a business at Microsoft engages with its community members.

"The Art of Conversation - Best Practices for Social Engagement"
Thursday, July 18, 2013 from 10:30-11:30am PT

Who: The webinar is hosted by Visible Technologies and will feature community outreach thought leader, Anthony Mann. For almost 10 years, Anthony and his company, Corporate Online Services, has been involved with developing community building and engagement programs for various teams at Microsoft. He is the Windows Client forum owner on Microsoft TechNet, manages the Windows IT Pro outreach team, and was a Program Manager for Microsoft Answers, training key influencers on moderation procedures and practices. He has written numerous whitepapers and articles for Microsoft, as well as authored 15 books on various Microsoft technologies. He also created the official moderation guide for Microsoft forums.

Where: To register for this free webinar, please go here.

What: During this webinar, Anthony Mann will walk through tips for effectively connecting with customers on social channels, discuss the framework of scaling social engagement across multiple topics and/or business units, and show several examples of how a business at Microsoft engages with its community members.

About Visible Technologies
Visible Technologies is the industry leader in social media monitoring, analytics, and engagement for marketing professionals working in enterprise businesses and agencies. Since its inception in 2005 Visible's patented technology, Visible Intelligence product and Insight Services offering, have enabled Fortune 1000 clients to leverage social media to discover real-time consumer insights and generate business value. Learn more about Visible at

Contact Information

  • Media Contact
    Allison Tabiando
    Barokas Public Relations for Visible Technologies
    Email Contact