May 25, 2016 03:00 ET

Vision Helpdesk Named Best Help Desk Software on

SANTA FE, NM--(Marketwired - May 25, 2016) -, the leading platform for online software reviews, has named Vision Helpdesk as the leading help desk solution based on client reviews and feedback. The rankings listed on are determined through the use of a transparent algorithm taking into consideration a number of different factors with client reviews being the factor with the most influence over placement. Those offering help desk solutions are encouraged to create or claim a profile on and invite their customers to leave reviews regarding their use of the software.

The rankings on are determined based on a transparent algorithm. This algorithm takes into consideration a number of elements including 5 primary factors which provides can improve in order to increase their placement within the rankings. These five factors include review strength, engagement strength, reviewer strength, profile strength, and verified status. Providers and customers alike are able to review the factors used to determine placement within the rankings at the link provided below: encourages reviewers to attach a LinkedIn profile when leaving a review in order to add additional credence to their review, allowing for visitors to ensure that a review has been written by a real customer. Reviewers are able to select whether to attach their profile to their review or to leave their review anonymously. However, while the choice is available, more weight is being placed on reviews made by those which attach their name to the review.

To view the rankings of the best help desk software visit:

Those interested in joining can visit the following page to register or claim their profile:

About is a crowdreviewing platform which ranks over 500 software categories and 200 service categories.

Contact Information

  • Contact Information
    Samuel Powers
    530-B Harkle Road,
    STE 100,
    Santa Fe, NM 87505