SOURCE: VistaPrint


January 19, 2010 08:55 ET

Vistaprint to Construct World-Class Customer Service Center

State-of-the-Art Facility Cements Company's Continued Presence in Montego Bay, Jamaica

MONTEGO BAY, JAMAICA--(Marketwire - January 19, 2010) - Vistaprint Jamaica Limited, a wholly owned subsidiary of Vistaprint N.V. (NASDAQ: VPRT), the company that provides high-impact personalized products and services for small businesses and the home, today announced the finalization of a land purchase in Montego Bay, Jamaica. After site development work is completed, Vistaprint will build a new state-of-the-art customer support and design center on the parcel. The building will encompass over 90,000 square feet of workspace and incorporate several "green" features that will make it environmentally friendly.

"Jamaica has proven to be an ideal location for our customer service operations. This project shows Vistaprint's commitment to the country and provides us ample room for growth while offering our current and future employees an ideal workplace," said Vistaprint Jamaica General Manager, Roger Williams. "This new construction is important to the future of Vistaprint; not only will it help us better serve our growing customer base, but as a 'green' facility, will allow us to contribute to protecting our environment as well."

Since 2003, Montego Bay has been the home for Vistaprint's English language customer service and design services operations, which includes phone and email support for customers in the United States, Canada, the United Kingdom, and other English-speaking countries. As the company's customer base has grown, so has its customer service workforce, with hundreds of agents in Jamaica. Additionally, over the past three years, the copywriting and graphic design teams in Montego Bay have created high-quality marketing materials for customers who have purchased Vistaprint's expanded marketing services offerings.

This land purchase was facilitated by multiple officials and departments within the Jamaican government including Hon. Daryl Vaz, Minister Without Portfolio in the Office of the Prime Minister, With Responsibility for Information and Technology, Hon. Karl Samuda, Minister of Industry, Investment and Commerce, JAMPRO/Jamaica Trade and Invest, and the St. James Parish Council.

Kingsland Scott Bauer Associates, a Pittsburgh-based architectural firm recognized as an international leader in customer service center design, and Neustone Limited, a Kingston-based project management firm, have been commissioned to implement this project.

Vistaprint offers consumers convenience by providing printed products they can hold confidence in. Products include high-quality and low-cost printed products such as business cards, personalized mugs, return address labels, and custom banners; promotional apparel including photo keychains and custom T-shirts; and marketing services such as websites, copywriting, email marketing, design and postcard mailing. Ordering products from Vistaprint is easy; customers just go online, 24 hours a day, design their products and order with the click of a mouse. Most products can be designed, ordered and received in as little as three business days.

About Vistaprint

Vistaprint N.V. (NASDAQ: VPRT) provides more than 8 million small businesses and consumers per year with the easiest way to make an impression at the best price. With a unique business model supported by proprietary technologies, high-volume production facilities, and direct marketing expertise, Vistaprint offers a wide variety of products for both small businesses and the home. Options range from business cards, brochures and websites to invitations, thank you notes, calendars and more. A global company, Vistaprint employs more than 1,850 people, operates 20 localized websites and ships to more than 120 countries around the world. Vistaprint's broad range of products and services are easy to access online, 24 hours a day, at, and are satisfaction guaranteed.

Vistaprint and the Vistaprint logo are trademarks of Vistaprint N.V. or its subsidiaries. All other brand and product names appearing on this announcement may be trademarks or registered trademarks of their respective holders.

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