VMC
NYSE : VOL

October 06, 2005 07:59 ET

VMC Strengthens Global Footprint with Toronto Technical Support and Call Center Location

TORONTO--(CCNMatthews - Oct 6, 2005) -

New Facility Offers Both Canadian and International Businesses Affordable, Customized Technical Support Outsourcing Options

VMC, a worldwide leader in technology services and support, and a wholly owned subsidiary of Volt Information Sciences, Inc. (NYSE: VOL), today announced the opening of a state-of-the-art support center in Toronto. In this facility, VMC provides customer contact and technology support services to U.S., Canadian and international businesses.

The VMC Toronto facility has capacity for approximately 650 enterprise software and support engineers and technicians who provide in-depth analysis and support of Microsoft® enterprise software and technologies including Exchange Server, SQL Server, and Windows products and networking technologies.

"Toronto is an ideal location offering exceptional geographic convenience for U.S. businesses and cost efficiencies uniquely associated with Canada's business economy," said Glenn Halstead, managing director of VMC Customer Contact Solutions. "We currently have 400 support staff in place and expect to make additional technical support hires in the coming months as business develops."

According to Halstead, VMC identified Toronto as an attractive locale for a support center due to the existing and potential business opportunities and proximity to the North American market.

VMC Canada provides "near shore" outsourcing convenience and flexibility to U.S.-based businesses. VMC Canada teams will work in multiple shifts (24x7x365) and possess multiple language skills sets. The facility contains voice over IP (VoIP) phone switch network which support seamless transfer of calls and data securely across all VMC facilities in North America, Europe and Asia.

"This opening represents a significant business milestone for us," said Glenn Hoogerwerf, chief operating officer of VMC. "A formal presence in Toronto strengthens our global footprint and showcases our services, further positioning us for expansion throughout North America."

Built specifically for VMC, this is the first space in Canada wholly owned by the company. Located near the Toronto airport in the Skyway Corporate Centre at 10 Kelfield Street, the facility brings together VMC personnel from several locations in the greater Toronto area to support the company's existing business interests in Ontario.

About VMC

VMC is a global leader in software and hardware services, helping companies bring quality products to market. VMC delivers project-based services in product development, software and hardware testing, technical communications, helpdesk services, IT, technical support, and outbound sales and support. Headquartered in Redmond, WA with offices across North America, Europe, and Asia, VMC is a wholly owned subsidiary of Volt Information Sciences, Inc. (NYSE: VOL) and they can be reached at www.vmc.com or 877.393.8622.

About Volt Information Sciences

Volt Information Sciences, Inc. (NYSE: VOL) is a leading national provider of Staffing Services and Telecommunications and Information Solutions for its Fortune 100 customer base. Operating through a network of over 300 Volt Services Group locations, the Staffing Services segment fulfills IT and other technical, commercial, and industrial placement requirements of its customers, on both a temporary and permanent basis. The Telecommunications and Information Solutions businesses provide complete telephone directory production and directory publishing; a full spectrum of telecommunications construction, installation and engineering services; and advanced information and operator services systems for telephone companies. For additional information, please visit the Volt Information Sciences, Inc., web site at http://www.volt.com.

This press release contains forward-looking statements which are subject to a number of known and unknown risks, including general economic, competitive and other business conditions, the degree and timing of customer utilization and the rate of renewals of contracts with the Company, that could cause actual results, performance and achievements to differ materially from those described or implied in the forward-looking statements. Information concerning these and other factors that could cause actual results to differ materially from those in the forward-looking statements is contained in Company reports filed with the Securities and Exchange Commission. Copies of the Company's latest Annual Report on Form 10-K and subsequent Quarterly Reports on Form 10-Q, as filed with the Securities and Exchange Commission and the New York Stock Exchange, are available without charge upon request to Volt Information Sciences, Inc., 560 Lexington Avenue, New York, New York 10022, 212-704-2400, Attention: Shareholder Relations. These and other SEC filings by the Company are also available.

Microsoft, Exchange Server, SQL Server, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

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