SOURCE: Violation Management Services

March 04, 2008 11:44 ET

VMS Processes One Millionth Unpaid Parking Violation for the U.S. Auto Rental Industry

NASHVILLE, TN--(Marketwire - March 4, 2008) - Violation Management Services, Inc. ("VMS"), the leading provider of parking and traffic violation processing services to the North American auto and truck rental industries, recently administered, on behalf of one of its rental company clients, its one millionth unpaid parking violation incurred by a rental customer. Unpaid parking violations of rental consumers is an extremely serious problem to the $30 billion global vehicle rental industry, costing it tens of millions of dollars a year in fines, fees, and processing costs. This does not include customer service issues associated with rental companies attempting to collect on unpaid violations from their own rental customers.

VMS, founded in 1991 in Basking Ridge, NJ, provides a technology based, turn-key solution to the hassle, costs, and customer service issues associated with this industry-wide problem. "The lost profit to rental companies as a result of customer parking violations quickly caught my attention when I entered the industry as a rental manager in 1989," says Dennis Round, President of VMS. "I made it my business to understand and become expert in the processes and systems used by the multitude of issuing authorities (municipalities) across the country. The launching of VMS 17 years ago as a specialized service firm was the natural evolution of my unique expertise, and today our entire organization is extremely proud of the milestone recently achieved."

According to Neil Abrams, President of Abrams Consulting Group, Inc., a leading rental industry consultancy, "Every now and then, over our 25 years in business, we see a product or service introduction that brings great value to both rental companies, and their customers. VMS, through its proprietary business model, offers its rental company clients a solution to a significant industry problem that is both cost effective and customer relations sensitive. VMS benefits rental customers by limiting their accruing liability and financial obligation to the issuing authorities associated with their unpaid violations."

VMS's growth and success, especially in this past decade, and the achievement of the one million threshold, is indicative of the trend in the auto rental industry to outsource non-core business functions to specialized companies, such as VMS, which use best-in-class practices to conduct utility services.


Violation Management Services, Inc. ("VMS") provides unpaid parking and traffic violation processing services to the North American auto and truck rental industries. Founded in 1991, VMS operates in all 50 states, Canada, and the Caribbean, and deals with virtually every municipality which issues parking and traffic summonses. VMS's executive offices are in Nashville, TN, and its operations center is in Great Falls, MT. Visit the VMS website at

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