SOURCE: CTI Group (Holdings) Inc.

CTI Group (Holdings) Inc.

July 20, 2011 08:45 ET

Vodafone Iceland Selects CTI Group SmartRecord® for Hosted Call Recording in an IMS Environment

INDIANAPOLIS, IN--(Marketwire - Jul 20, 2011) - CTI Group (Holdings) Inc. (OTCBB: CTIG), a leading developer of telecommunications solutions for fixed, mobile and converged communications, today announced that its SmartRecord® carrier-grade call recording solution has been selected by flagship telecoms solutions provider, Vodafone Iceland, as the chosen hosted call recording solution. SmartRecord enables Vodafone Iceland to record telephone conversations on its next generation IP multimedia BroadSoft BroadWorks voice platform to help its customers meet regulatory, quality management and legal demands.

Vodafone Iceland's next generation network is a geographically distributed, hosted, IP multimedia subsystem (IMS) deployment which spans multiple countries and handles multiple network methodologies. The decision to choose an IMS environment is to enable scalable deployment, provisioning, and generate higher revenues per end-user. The industry pioneering integration of the SmartRecord platform into their IMS environment enables Vodafone Iceland to deliver a crucial regulatory application, further increasing user functionality and enabling enhanced application revenues. This validated deployment in an IMS environment opens the door for enabling a call recording application, regardless of user network access methodology, especially in VoLTE and other wireless environments.

The active recording technology designed and patented by CTI Group and widely adopted in many next generation networks, coupled with the multi-tenant architecture of SmartRecord was selected by Vodafone Iceland as a cost effective and reliable alternative to the need to deploy multiple additional premise-based recorders. The multi-tenant architecture of the recorder is also highly scalable and supports a geographically redundant deployment.

Andy Wilson, VP Worldwide Sales at CTI Group, comments: "The multi-national, multi-company coordination between Vodafone Iceland, Ericsson, and CTI Group has delivered a scalable, revenue generating application for Vodafone Iceland's next generation network, which I am confident will be of extraordinary value to Vodafone Iceland's increasingly mobile workforce."

Wilson adds, "SmartRecord enables Telcos to brand the application as their own and its multi-tenant architecture is ideal for hosted VoIP providers such as Vodafone Iceland that needs to centralise recording across multiple sites."

Ragnheiður Guðmundsdóttir, Head of Product Management & Marketing at Vodafone Iceland, comments, "That the selection of CTI Group's Hosted Call Recording Solution, SmartRecord, was won against stiff competition. The rich functionality and technical innovations of SmartRecord, supported by an efficient, knowledgeable and responsive commercial and technical team at CTI Group was impressive and well received by our product management team."

For further information about CTI Group please visit

About CTI Group
CTI Group (Holdings) Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group's SmartBill®, SmartRecord® and Proteus® product suites offer a full array of solutions for traffic analysis, post-billing call analysis, customer care and call recording.

CTI Group's products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK. For more information, please visit CTI Group's website at

Safe Harbor Statement
This release may contain "forward-looking" statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words "could," "should," "anticipate," "expect," "may," "project," "intend," "will," "believe" or similar expressions. CTI Group's ability to predict projected results or the effect of events on CTI Group's operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. These factors include, but are not limited to: effects of current economic crisis, ability to attract and retain customers to purchase its products, ability to develop or launch new software products, technological advances by third parties and competition, ability to protect the Company's patented technology, ability to obtain settlements in connection with its patent enforcement activities and risks described in CTI Group's annual report on Form 10-K for the year ended December 31, 2010. Readers are referred to documents filed by CTI Group with the U.S. Securities and Exchange Commission, including the Form 10-K for its most year ended December 31, 2010.

Contact Information

  • Media Contact:
    Jeremy Roell
    CTI Group
    Tel: +1-317-262-4879

    CTI Group contact details:
    CTI Group (Holdings), Incorporated
    333 North Alabama Street
    Street Suite 240
    Indianapolis, IN 46204-1767
    Tel: +1 (317) 262-4666
    Fax: +1 (317) 262-4849

    CTI Group EMEA
    Daisyfield Business Centre
    Appleby Street
    Tel: +44 (0)1254 291 500
    Fax: +44 (0)1254 291 504