SOURCE: VoiceObjects

June 23, 2008 09:01 ET

VoiceObjects Awarded INTERNET TELEPHONY's 2008 TMC Labs Innovation Award

VoiceObjects 7.2 Honored for Outstanding Innovation

SAN MATEO, CA--(Marketwire - June 23, 2008) - VoiceObjects, Inc. (www.voiceobjects.com), the personalized phone self-service company, announced today that Technology Marketing Corporation (TMC) named VoiceObjects 7.2 as a 2008 TMC Labs Innovation Award winner presented by its publication, INTERNET TELEPHONY.

"We are honored that INTERNET TELEPHONY has, yet again, recognized the value of VoiceObjects' personalized self-service solutions. The TMC Labs Innovation Award validates the continuing advancements we're making with our VoiceObjects 7 suite of solutions," said Beatriz Infante, president and chief executive officer at VoiceObjects. "Our deep strength has positioned us well to deliver personalized phone self-service to enhance each user experience, while lowering IT costs, increasing revenues and increasing customer satisfaction and retention."

"VoiceObjects has demonstrated to the staff of TMC Labs that VoiceObjects 7.2 is indeed truly innovative in the IP Communications industry. This product has made contributions which have resulted in significant advancement to the industry," said TMC President Rich Tehrani. "We're proud to reward VoiceObjects' hard work with a TMC Labs Innovation Award this year."

VoiceObjects 7.2, the latest version of the company's award-winning phone application server software suite, contains new features and capabilities, including VoiceObjects Media Mixer, a dynamic video rendering engine. VoiceObjects Server and VoiceObjects Analyzer, two major components of VoiceObjects 7.2, now include the ability to track and analyze the completion of business tasks by phone self-service users. In addition, the company announced support for the Cognos 8 Business Intelligence platform.

"The Innovation Awards exemplify the best and the most unique products and services that this industry has to offer. VoiceObjects has proven their commitment to quality and the further development of the IP communications industry through its VoiceObjects 7.2," added Tom Keating, CTO and TMC Labs Editorial Director. "My congratulations to VoiceObjects for earning this great honor. I look forward to seeing more innovative solutions from them as they continue to contribute to the future of IP communications."

The TMC Labs Innovation Awards honor products that display innovation, unique features, and significant contributions toward improving communications technology. The TMC Labs Innovation Awards are not granted to the best-selling products, but instead to those demonstrating groundbreaking contributions to the industry.

The INTERNET TELEPHONY TMC Labs 2008 Innovation Award highlights will be published in the July and August 2008 issues of INTERNET TELEPHONY magazine.

About VoiceObjects

VoiceObjects is redefining automated phone-based customer service for global 500 enterprises and mobile carriers. By delivering personalized self-service solutions, VoiceObjects enables organizations to enhance each user experience, integrate phone self-service into comprehensive customer service strategies and manage phone self-service applications residing on VoiceXML-based IVR platforms. VoiceObjects is used by leading companies including Adobe, Hershey's, T-Mobile, Vodafone and Volkswagen Financial Services, providing personalized customer service experiences to more than 500 million callers each year. VoiceObjects is privately held and headquartered in San Mateo, CA. For more information visit www.VoiceObjects.com.

About INTERNET TELEPHONY Magazine

INTERNET TELEPHONY has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit www.itmag.com.

About TMC

Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in-person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by nearly one million US visitors according to Quantcast and by over three million unique visitors each month worldwide, according to Webtrends. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference. For more information about TMC, visit www.tmcnet.com.

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