SOURCE: VoiceObjects, Inc.

April 29, 2008 06:03 ET

VoiceObjects Introduces Developer Edition for Genesys Voice Platform

SAN MATEO, CA--(Marketwire - April 29, 2008) - VoiceObjects, Inc., the personalized phone self-service company, today announced the availability of VoiceObjects Developer Edition for Genesys Voice Platform. VoiceObjects will highlight how the solution is used to develop over-the-phone voice, video, text or Web-based applications in the Partner Pavilion at the Genesys Gforce 2008 conference taking place in San Antonio, TX on April 29-30 http://www.genesysgforce.com/sanantonio/.

The release of VoiceObjects Developer Edition for Genesys further demonstrates the company's innovation in driving new over-the-phone customer service standards by delivering solutions that enable organizations to deliver 1:1 personalization for each caller. Built from the ground up using open standards, VoiceObjects greatly enhances VoiceXML capabilities in delivering applications that meet today's consumer demands and increase overall satisfaction.

"With the introduction of VoiceObjects Developer Edition for Genesys Voice Platform, developers will now have an easier way to design self-service phone portals that achieve a deeper level of one-to-one personalization allowing organizations to better serve their customers by providing relevant information and individualized services," said Michael Codini, chief technology officer, VoiceObjects.

To learn more about VoiceObjects Developer Edition and to download a free copy, go to the VoiceObjects Developer Portal at http://developers.voiceobjects.com

To test the voice application use the Genesys/Voice Genie Developer Workshop go to http://developers.voiceobjects.com/support-training/recommended-ivrs/

About VoiceObjects

VoiceObjects is redefining over-the-phone customer service for global enterprises and carriers. By delivering adaptive, cost-effective self-service phone portals, VoiceObjects enables organizations to personalize each caller's experience, to integrate phone self-service into comprehensive customer experience strategies, and to manage the complexity of the world's most sophisticated phone applications. VoiceObjects' award-winning phone application server software is used by leading companies, including Adobe, T-Mobile, and Volkswagen Financial Services and provides personalized customer service experiences to more than 500 million callers each year. VoiceObjects is privately held and headquartered in San Mateo, CA. Call (650) 288-0299 or visit www.VoiceObjects.com for more information.

Contact Information

  • VoiceObjects Media Contacts:

    U.S.
    Kelly Cytron
    +1 415 271 3638
    Email Contact

    Europe
    Sabine Winterkamp
    +49 (0)2204 / 845-142
    Email Contact