SOURCE: Infonetics Research

August 09, 2007 14:09 ET

VoIP service revenue hits $15.8B in 2006; boom expected to continue

CAMPBELL, CA--(Marketwire - August 9, 2007) - Worldwide VoIP service revenue jumped 66% to $15.8 billion in 2006 after more than doubling in 2005, and is expected to more than triple by 2010, says Infonetics Research in its new "VoIP Services and Subscribers" report.

Hosted VoIP services continue to outpace managed IP PBX services by far, with residential services fueling the market, but the business segment is also growing, and will continue to, the report says.

"Asia Pacific has been leading the VoIP services scene for a couple of years, with Japan's SoftBank pioneering the service and taking a strong lead, but the EMEA and North America regions have gained some ground at the expense of Asia in the last two years. The Latin American-Caribbean region is also posting impressive growth and gaining share," said Stéphane Téral, principal analyst at Infonetics Research and author of the report.

Other highlights from the report:

--  Worldwide revenue from residential hosted VoIP services jumped 68%
    between 2005 and 2006; managed IP PBX service revenue grew 45%
--  The number of worldwide residential/SOHO VoIP subscribers nearly
    doubled between 2005 and 2006, to 46.5 million, 46% of which are in Asia
--  71% of worldwide VoIP service revenue came from residential/SOHO
    customers in 2006, 29% from business customers; revenue from both
    residential and business customers will increase steadily at least through
--  SoftBank is the world's largest VoIP service provider with 18%
    subscriber market share, followed (in order) by NTT, Vonage, France
    Télécom, and Time Warner Cable

Infonetics' report tracks residential/SOHO VoIP subscribers, managed IP PBX services, and hosted VoIP services split by residential/SOHO vs. business (with trunking/VoIP VPN vs. IP Centrex/hosted IP breakouts) in North America (with US and Canada breakouts), EMEA, Asia Pacific, Latin America-Caribbean, and worldwide.

The report includes regional subscriber market share, tracking Cableco, Comcast, Digilinea, France Télécom, Free, ONO, NTT, PCCW, SoftBank, Time Warner, Vonage, Vono, and others.

Download report highlights at For sales, contact Larry Howard, vice president, at or +1 (408) 583-3335.

Infonetics Research ( is an international market research and consulting firm specializing in data networking and telecom. Services include quarterly market share and forecasting, end-user and service provider survey research, and service provider capex analysis.

Contact Information

  • Press Contact:
    Stéphane Téral
    Principal Analyst, Service Provider VoIP, IMS, FMC
    Infonetics Research
    Email Contact