SOURCE: Votacall

Votacall

May 05, 2014 07:43 ET

Votacall, Inc. and All Business Communications, Inc. Finalize Merger, Strengthening Service Offerings While Unifying Employees and Customers Under the Votacall Name

BOSTON, MA--(Marketwired - May 5, 2014) - Votacall, Inc., a nationwide provider of fully managed Hosted VoIP, Cloud-based Unified Communications (UC) and Cloud Call Center solutions, announced today it has successfully completed a merger with sister company All Business Communications, a leading Avaya Business Partner with an expertise in nationwide deployments of advanced Business Phone Systems. This combination strengthens Votacall's ability to deliver an unrivaled customer experience through an expanded product portfolio and technical expertise. This merger will assist in brand awareness and recognition in the marketplace and in doing so will unify employees and customers under a single organization and brand.

"We felt it was time to make the transition to a single communications group with two significant and successful business units as its foundation," said, Edward Lennon, CEO, Votacall, Inc. "We believe that unifying under the brand Votacall will assist in the success and growth of our employees and the organization as a whole. Having strong resources related to advanced on-premise technology in conjunction with the best minds and an unsurpassed level of expertise in the delivery of Cloud services will be a major benefit now and into the future. As CEO I have made the commitment to clients in both business units that they will only notice three changes due to this merger; the first being an even higher standard of service and support on their respective communication solution. Votacall aims to set a new standard and we believe that the pieces are in place to be the pioneer of an unrivaled customer experience. The second change will be in our ability to deliver a blended solution to our Avaya clients to creatively address needs. The ability to leverage both technologies will be a huge value to our clients. Finally, we have gone to great lengths to make sure that our clients notice the change in name only. I am confident that our employees, loyal clients and the organization as a whole will experience greater success unified under the Votacall brand. Votacall's mission remains the same, it is all about the solution and the experience it affords."

All Business Communications was founded in 2001 and achieved immediate success on a national level designing, deploying and supporting over 10,000 Avaya Business Phone Systems. Upon the release of Avaya's VoIP product, the Avaya IP Office in 2002, All Business Communications made it a company mission to be the premier VoIP phone system provider. This company initiative lead to industry accolades including being named a 3 time recipient of the prestigious Avaya Business Partner of the Year Award.

Votacall was founded in 2005 to research, develop and deploy cutting edge, managed cloud communications. Votacall's commitment to the client experience lead to several industry awards. In 2013 Internet Telephony Magazine recognized Votacall with awards in excellence for Hosted VoIP and Hosted Call Center. Votacall's latest achievement was the 2014 TMC Customer Product of the Year award.

Votacall will immediately integrate all operations with All Business Communications. "We pride ourselves on our ability to deliver an enhanced customer experience," said Andy DeAngelis, Chief Operating Officer, Votacall. "That means having the ability to design, deploy and support solutions that are creative, yet simple from an end-user perspective. As the Cloud continues to gain momentum, we believe that the meshing of the two product disciplines will be a key strategy, especially when designing and supporting on-premise solutions. To Votacall, the customer experience starts with the right solution designed specifically for their business. Access to Cloud-based and on-premise resources and technologies will be a huge value to our customer base. Now clients will have the ability to adopt blended solutions or add value to existing solutions with what was once seen as competing and non-compatible technologies."

About Votacall

Votacall is a leading provider of Cloud-based voice solutions and business communication systems with an expertise in VoIP, Unified Communications (UC) and Call Center design and deployment. Votacall is committed to delivering the latest best in class offerings to our end users through constant market and product research. Our approach allows our customer base to stay ahead of the technological curve at the lowest Total Cost of Ownership (TCO) in the industry. The Votacall tag line states that you must INNOVATE to effectively COMMUNICATE. We base our organization and its daily operations on those two words. The world is changing, technology is changing, organizations are changing, it is of the utmost significance that you partner with a company that respects and embraces change. Think Big, Go Votacall. For more information, visit http://www.votacall.com

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