January 26, 2010 11:00 ET

voxclever Highlights Differences Between Consumer & Business-Grade VoIP

LONDON, UNITED KINGDOM--(Marketwire - Jan. 26, 2010) - voxclever, which is revolutionising SMEs' IT & telecoms systems to enhance working patterns and facilitate growth as well as offering workplace solutions, has highlighted the significant differences between consumer and business-grade VoIP (Voice over Internet Protocol) and the benefits it can bring to small businesses across the UK.

VoIP services can be divided into two clear categories, consumer VoIP i.e. Skype and VoIP for business i.e. Verizon. Whilst consumer VoIP services have helped to drive the overall uptake of VoIP over the past few years, these particular services are not always best suited for the business environment.

For example, although Skype is a great peer-to-peer service, if the public internet is busy VoIP calls will be affected as they are not prioritised and there can also be security issues involved if a business is using a consumer VoIP service rather than one better suited for a business environment.

Through the use of Business-grade VoIP services, companies can save significantly on costs as well as creating a more productive workforce, providing them with increased communication abilities and flexibility, in particular easing the integration process of a mobile working environment.

Scott Goodwin, CEO of voxclever, said: "Ensuring an understanding of the differences between consumer and business-grade VoIP is essential when considering the implementation of VoIP services into a business. Choosing a business-grade service will provide greater flexibility and boost the productivity of staff whereas a consumer-focused service can bring problems with speed and connectivity. Something which is not usually an issue in a consumer arena may well cause problems if used in a business environment and as such, it's important that SME owner-managers research their options and select the correct VoIP service for their businesses needs."

voxclever offers a wide range of services to small to medium businesses that are looking to grow within their industry, from a full service IT support programme, to virtual office solutions and internet telephony.

For more information regarding voxclever, please visit bevoxclever.com, or call 0118 990 0850.

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