SOURCE: Voxify

January 23, 2007 08:00 ET

Voxify Appoints Industry Veteran Carol Snell as Chairman of the Board

Snell Brings a Track Record of Proven Leadership and Successes in the Communications Industry

ALAMEDA, CA -- (MARKET WIRE) -- January 23, 2007 -- Voxify® today announced that Carol Snell has been appointed to the position of Chairman of the Board. Ms. Snell is an accomplished entrepreneur and CEO bringing more than three decades of executive management, operations, sales and marketing experience to this key role at Voxify. Prior to this appointment, Ms. Snell served as an active member of the Voxify Board of Directors since joining in 2002.

Ms. Snell's career highlights include co-founder and SVP of Worldwide Operations of Aspect Communications, a leading provider of call distribution systems and services. She also managed Aspect's entry into international markets as SVP and Managing Director. Ms. Snell later spent two years as SVP at Lucent Technologies, Octel Messaging Division, where she led the division to a position of profitability and global market leadership. She also has been CEO of two early-stage contact management software companies.

Ms. Snell currently serves on the board of directors at Siperian and Cignex. Previous board experience includes Chairman of the Board at Nuasis, an IP contact center software company (acquired by Intervoice), and Ivus, a contact center outsourcer. Past director positions include, Rightpoint (acquired by E.piphany), Seven Software (acquired by Concur Software), Claria, Aristacom and WebFlow. She holds a Bachelor of Science in Business from the University of North Carolina and an Executive MBA from Stanford University.

About Voxify

Voxify® is the first company to create automated call center agents with the conversational skills to handle advanced customer service calls. Powered by the company's patented Voxify Conversation Engine™, Voxify Automated Agents® model the intelligence and personality of a trained live agent, allowing them to engage callers in sophisticated dialogue to perform advanced customer service functions, such as reservations, call routing, and account requests. Voxify Automated Agents are taking calls today for market leaders such as Continental Airlines, Wyndham International and Hammacher Schlemmer, helping them to be more responsive to their customers while delivering new services, closing more sales, and handling unplanned call volumes without needing to hire additional staff. Voxify headquarters are in Alameda, CA. For more information, call 510 545 5000 or visit

The Voxify logo, Voxify, Automated Agents and Conversation Engine are trademarks or registered trademarks of Voxify, Inc. All other trademarks mentioned herein are the property of their respective owners.

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