SOURCE: Voxify

Voxify

July 15, 2010 08:28 ET

Voxify Is Recognized as a Speech Industry Award Winner by Speech Technology Magazine

Voxify Is the Winner of the 2010 Speech Self-Service Suite Award

ALAMEDA, CA--(Marketwire - July 15, 2010) - Voxify®, the company that develops, deploys and manages integrated speech solutions to automate customer interactions, today announced it has received Speech Technology magazine's 2010 Speech Self-Service Suite Award. Speech Technology magazine's Market Leader awards feature companies focused on the highest-quality products and services. In the coveted Speech Self-Service Suite category, the magazine has named a single winner, Voxify.

Voxify was selected out of a pool of more than 30 vendors, receiving the highest score and specifically recognized for its customer satisfaction and ability to integrate. Speech Technology magazine has an extensive process and proprietary rating formula that includes industry analyst and consultant reviews, financial and corporate information, product and functionality assessments, and scores based on their importance to current and potential customers.

Earlier this year, Voxify was recognized in Ovum's Decision Matrix - Selecting a Speech Application Vendor Report as one of the top speech application vendors. Ovum stated that Voxify has formidable technological expertise, and, of all the vendors, it fielded the highest overall technology assessment score. Voxify emerged on the short list after an extensive evaluation of its technology that included solution maturity, interoperability, and data integration.

"In a challenging economy it is essential for organizations to understand which companies are developing the best tools and strategies to streamline business processes, improve profitability, and increase customer satisfaction. The recipients of the 2010 Speech Industry Awards are focusing on all of these issues and Speech Technology magazine is pleased to recognize these companies and individuals for their hard work," said David Myron, Editorial Director, Speech Technology Magazine.

"We're excited to be recognized with this industry award. Our intense focus on innovative solutions and ensuring customer success has earned us the reputation of having the most advanced self-service solutions combined and with an unmatched Managed Service offering. Our team takes a long-term perspective when partnering with enterprises to execute strategic self-service initiatives. And I believe the market respects consistent delivery, performance, and achieving real ROIs," said John Gengarella, CEO, Voxify.

About Voxify
Voxify develops, deploys and manages integrated speech solutions to automate customer interactions. Voxify's patented technology enables intelligent and conversational speech applications that deliver an extraordinary customer experience. Offering the fastest time-to-benefit and highest performance, Voxify solutions deliver a superior ROI. As your business changes, Voxify's managed service model ensures the ageless performance of applications. Leaders in customer service including Continental Airlines, Hammacher Schlemmer, and Wyndham International trust Voxify to automate critical customer interactions. For more information, visit www.voxify.com.

The Voxify logo, Voxify and Conversation Engine are trademarks or registered trademarks of Voxify, Inc. All other trademarks mentioned herein are the property of their respective owners.

Contact Information

  • Media Contact:
    Hollis Chin
    Voxify
    +1 510.545.5015
    Email Contact