SOURCE: Voxify

March 28, 2006 07:00 ET

Voxify Named "Cool Vendor" by Leading Analyst Firm

Vendors Selected for the "Cool Vendor" Report Are Innovative, Impactful and Intriguing

ALAMEDA, CA -- (MARKET WIRE) -- March 28, 2006 -- Voxify®, the first company to create Automated Agents® with the conversational skills to handle advanced customer service calls, today announced that it has been included in the list of "Cool Vendors" in the "Cool Vendors in Enterprise Communications, 2006" report, published March 16, 2006 by Steve Cramoysan, et al of Gartner, Inc.

"We feel Gartner's industry-leading expertise and experience in analyzing the real needs of the enterprise market makes our selection both significant and flattering," said Don Nanneman, Voxify VP of Marketing. "We believe this is recognition of the fast-growing acceptance and adoption of our Automated Agent products by industry leaders in retail, hospitality, travel, healthcare and financial services."

About Gartner's Cool Vendors Selection Process

Gartner's listing does not constitute an exhaustive list of vendors in any given technology area, but rather is designed to highlight interesting, new and innovative vendors, products and services. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness of a particular purpose.

Gartner defines a cool vendor as a company that offers technologies or solutions that are: Innovative, enable users to do things they couldn't do before; Impactful, have, or will have, business impact (not just technology for the sake of technology); Intriguing, have caught Gartner's interest or curiosity in approximately the past six months.

About Voxify

Voxify is the first company to create automated call center agents with the conversational skills to handle advanced customer service calls. Powered by the company's patented Voxify Conversation Engine®, Voxify Automated Agents® model the intelligence and personality of a trained live agent, allowing them to engage callers in sophisticated dialogue to perform advanced customer service functions, such as reservations, call routing, and account requests. Voxify Automated Agents are taking calls today for market leaders such as Continental Airlines, Wyndham International and Hammacher Schlemmer, helping them to be more responsive to their customers while delivering new services, closing more sales, and handling unplanned call volumes without hiring additional staff. Voxify is headquartered in Alameda, CA. For more information, call 510 545 5000 or visit www.voxify.com.

The Voxify logo, Voxify, Automated Agents and Conversation Engine are trademarks or registered trademarks of Voxify, Inc. All other trademarks mentioned herein are the property of their respective owners.

Contact Information