December 01, 2009 09:00 ET

VPI Achieves the Solution Developer Level in the Cisco Developer Network

CAMARILLO, CA--(Marketwire - December 1, 2009) - VPI (Voice Print International, announced that it has advanced to the Solution Developer level of the Cisco Developer Network Program as part of the program's Unified Communications technology category. The Solution Developer level is the second highest of the program's three participation levels. VPI has met the program's rigorous advancement criteria for this level through demonstrating high quality customer support, completing interoperability testing*, and establishing a strong track record of addressing customers' business needs.

The Cisco Developer Network Program ( unites Cisco with third-party developers of hardware and software to deliver tested interoperable solutions to joint customers. Members of the Program share Cisco's strong commitment to customer service and satisfaction and are required to undergo interoperability testing based on criteria set forth by Cisco. The program enables customers to more quickly deploy a broad range of Cisco Compatible business applications, devices, or services that can enhance the capabilities, performance, and management of their Cisco network.

* Interoperability testing is designed to simulate typical customer configurations, and does not replace the need for on-site testing in conjunction with actual implementation.

About VPI

VPI (Voice Print International, Inc.) is the premier provider of integrated interaction recording, analytics and workforce optimization solutions for enterprises, contact centers, trading floors, government agencies, and first responders. For more than a decade, VPI has been providing proven technology and superior service to more than 1,200 customers in 50 countries. VPI's award-winning VPI EMPOWER software is an essential component for any organization that strives to enhance the customer experience, increase workforce performance, improve business efficiency and manage compliance. With VPI EMPOWER, organizations of all sizes now have the ability to uncover the root cause of important trends and issues via drill-down reports, rapidly retrieve and share recorded interactions, and easily evaluate employee performance with call quality evaluation tools from anywhere -- all from a personalized Web-based portal interface. In addition, the secure solution leverages advanced file and data encryption, is built around the principles of open architecture, and is platform independent to integrate seamlessly into any existing and evolving infrastructure, resulting in compound reduction of costs and a significant and rapid Return on Investment. For more information, visit To follow VPI via Twitter, visit

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