SOURCE: Enterasys

Enterasys

February 17, 2009 10:00 ET

Wardlaw Claims Assures Network Availability and Transparency With Enterasys

Leading National Insurance Claims Adjuster Reduces Costs, Increases Security and Improves Service Quality

ANDOVER, MA--(Marketwire - February 17, 2009) - Enterasys Networks Inc., the Secure Networks Company™, today announced that Wardlaw Claims Service has selected Enterasys solutions for the secure connection of both wired and wireless devices serving more than 200 full-time adjusters, over 700 remote workers and its annual training conferences for nearly 400 attendees. Two full-time Wardlaw network operations staff maintain this enhanced network thanks to Enterasys' NetSight® easy-to-use, granular management software.

Wardlaw Claims provides independent insurance adjusting services for auto, property and commercial insurance carriers. The company also provides training and licensing courses for adjusters in an ongoing classroom environment at the Wardlaw Training Campus in Waco, TX, and through its annual National Adjuster Conference. With more than 2,500 independent adjusters nationwide and full-time staff of back-office employees in Waco, Wardlaw required network upgrades to support both wired and wireless access, but also wanted to leverage investment in existing infrastructure.

"We had previously implemented an exclusively Cisco network, which was proving to be a cumbersome and costly situation that required 60% of our staff's time to maintain," said Jeff Keahey, CIO of Wardlaw Claims. "Enterasys offers us cost-effective, simple-to-manage network connectivity that requires less than 5% of our time to maintain; while also delivering interoperability with our existing Cisco equipment. The Enterasys solutions allowed us to meet our goals of network availability and security without placing any burden of additional agents or different logon procedures on our end-users."

Today, Enterasys' Matrix® N-Series flow-based switches serve as the Wardlaw network's core, securely connecting users to applications and data such as the company's human resources programs and adjuster educational materials. Enterasys SecureStack™ C-Series stackable switches deliver L2/L3/L4 classification, bandwidth flow control and traffic prioritization to support IP telephony (VoIP) and IP Multicast (IPMC) voice/video/data convergence applications. The policy-based wireless LAN connectivity enables high-performance mobile computing from any location without compromising the confidentiality, integrity or availability of information; and Enterasys XSR® Security Routers deliver seamless VPN interoperability with all major operating systems' embedded VPN clients.

Keahey and two IT support personnel are able to easily manage the entire network, and have noticed a significant decrease in user complaints. Security events such as virus attacks or unauthorized network use have disappeared entirely. Training courses with hundreds of people in a classroom all using different wireless gear have had no issues.

"Because of the nature of the services we offer, large numbers of guest users require access to our network at any given time. Prior to Enterasys, we experienced multiple problems with viruses due to our guest access," Keahey noted. "Today, we can focus on our business rather than worrying about whether our remote workers can log in to the VPN. We have found Enterasys support extremely responsive and know they can help us within minutes 24 hours a day. We don't worry about the network anymore and our people can go home on time because there are no more fires to fight."

"I didn't know Enterasys a year ago," concluded Keahey. "What they have proven to me is that they can deliver personalized attention to design and deploy a manageable and reliable secure networking solution at half the cost of Cisco, while enabling our remote workers to connect transparently without any hassles."

About Enterasys Networks

Enterasys is part of Siemens Enterprise Communications, a joint venture between the private equity firm The Gores Group and Siemens AG. Enterasys delivers Secure Networks™ that ensure the confidentiality, integrity, and availability of IT services and the business users that rely on them -- without sacrificing performance. Thousands of enterprises, government agencies and educational institutions in more than 70 countries worldwide rely on our convergence, compliance and connectivity solutions to deliver business-oriented, identity-based visibility and control of individual user and application priority and security. The company's culture is centered on the principle, "There is nothing more important than our customers." Enterasys' standards-based, open-architecture approach to network security offers a long technology lifecycle and significant operational and business benefits, while reducing total cost of ownership. Information about Enterasys' award winning, policy-enabled switches, routers, wireless products, security software and services is available at www.enterasys.com.

About Siemens Enterprise Communications

Siemens Enterprise Communications is a joint venture between the private equity firm The Gores Group and Siemens AG. The joint venture incorporates Siemens Enterprise Communications GmbH & Co. KG, its worldwide affiliates and the businesses of Enterasys Networks and SER Solutions, creating a new leader in enterprise communications -- strong in unified communications, contact centers and secure networks. More than 14,000 employees worldwide follow an Open Communications approach, providing enterprise communications and data networking solutions for enterprises of all sizes. This enables business processes to be more productive, faster and more secure within any network or information technology infrastructure. In fiscal 2007, Siemens Enterprise Communications generated revenues of approximately 3.2 billion Euros. For more information about Siemens Enterprise Communications, please visit www.siemens.com/open.

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