SOURCE: WatchMouse

March 21, 2008 03:00 ET

WatchMouse Finds Some Poor Site Performance for DAX30 Listed Companies - Deutsche Telekom's Site the Worst

UTRECHT, THE NETHERLANDS--(Marketwire - March 21, 2008) - WatchMouse, a leader in website performance monitoring, tested the sites belonging to German's largest listed companies for errors, availability and performance. Of the 30 monitored sites, 40% were found to have 'good' uptime, 43% ranked as 'OK' while the remaining 17% ranked as 'poor.' The most concerning inclusion in the list of 'poor' performers is that of Germany's leading telco provider, Deutsche Telekom, with only 97.89% uptime. Thyssenkrupp's site recorded the worst uptime score of 71.87% meaning the site was unreachable for more than 8 days during the month of monitoring.

In line with industry standards, WatchMouse ranks a site's uptime as 'good' if it is > 99.9%, 'OK' if it between 99.89% - 99.01% & 'poor' if it is < 99%. WatchMouse CTO Mark Pors points out that "99% uptime sounds great but when you calculate it, this means 80+ hours of downtime a year. That's one working day per month."

WatchMouse monitored the sites between 11 February - 13 March 2008 during which one of WatchMouse's monitoring stations tried to access the homepage of the sites every five minutes. Sites were expected to download within 4 seconds without any errors. Combining the errors, speed (load time) and availability measurements, WatchMouse calculated a Site Availability Index (SPI) for each of the sites. An SPI of < 1,000 represents a 'well performing' site, 1,001 - 1,999 is regarded as 'acceptable,' while a score of above 2,000 represents a site with 'serious user issues.'

Three of the 30 sites were found to have 'serious user issues' with SPI scores of above 2,000. These sites belong to Allianz which scored an SPI of 2,336, Hypo Real Estate Holding which scored an SPI of 2,647 and Deutsche Telekom which scored the worst SPI of 3,248. Deutsche Telekom and Hypo Real Estate Holding's sites both had very long load times and many errors.

Mark Pors said, "We're very surprised by these results. We'd expect a large telco like Deutsche Telekom to have the knowledge, facilities and desire to build a fast and reliable site; instead we found the Deutsche Telekom site operating well below industry standards."

A complete overview of the DAX30 monitoring results can be found at: http://www.watchmouse.com/de/SPI/2008/performance_DAX30_sites.php

About WatchMouse

Companies can easily monitor the performance of their web sites using WatchMouse's monitoring service. WatchMouse has thousands of customers in over 70 countries and checks from 25+ locations and networks worldwide (www.watchmouse.com).

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