SOURCE: Websense, Inc.

Websense, Inc.

September 17, 2010 08:05 ET

Websense on 2010 InformationWeek 500 List of Top US Technology Innovators

Websense Customer First Initiative Recognized for Innovative Approaches to Customer Support, Improved Satisfaction

MONARCH BEACH, CA--(Marketwire - September 17, 2010) - Adding to the success of its renowned award-winning customer support initiatives, Websense, Inc. (NASDAQ: WBSN), a global leader in unified Web, data and email security, has been recognized on the 2010 InformationWeek 500, an annual listing of the nation's most innovative users of business technology. The Websense® Customer First Initiative was commended for innovative approaches to customer support that improve satisfaction and maximize customer return on investment. The 2010 list was revealed at a gala awards ceremony at the exclusive InformationWeek 500 Conference at the St. Regis Monarch Beach Resort, Dana Point, Calif.

"Customers come first, and at Websense we dedicate substantial resources to our Customer First Initiative -- that's why we recently created the TRITON Advisory Board, which encourages customer interaction and input while providing an opportunity for them to network and share," said John McCormack, president of Websense. "Our inclusion in the 2010 InformationWeek 500 validates the success of the innovative measures that Websense takes to keep our customers informed, educated, supported, and protected."

The Websense Customer First Initiative is a multifaceted program that drives industry-leading solutions and award-winning support programs, including Global Technical Support, the Websense Technical Readiness and Training program, the Websense Technical Library, the Websense Support Forum, and MyWebsense.com -- the company's customer portal. The Websense Customer First Initiative enables customers to get the most out of their Websense solutions to achieve the best unified content security against modern threats at a reduced total cost of ownership.

The TRITON™ Advisory Board (TAB) is the newest addition to the Websense Customer First Initiative. With more than 400 members worldwide, the Advisory Board participants share practical knowledge and best practices. TAB members also help Websense continually improve the industry-leading Websense TRITON architecture and products, the first and only solutions that unify Web, email, and data security under a single management console, with a unified classification engine, and flexible deployment options (software, appliances, and cloud) that delivers the best security against modern threats, while saving money.

"For 22 years, the InformationWeek 500 has honored the most innovative users of business technology," said InformationWeek Editor in Chief Rob Preston. "As we start to emerge from the worst recession in decades, the IT focus is now on driving growth -- new sources of revenue, new relationships with customers, even new business models. This year's ranking placed special emphasis on those companies and business technology executives leading that charge."

InformationWeek identifies and honors the nation's most innovative users of information technology with its annual 500 listing and also tracks the technology, strategies, investments and administrative practices of America's best-known companies. Top winners have included: CME Group, Conway, National Semiconductor, Kimberly-Clark, Hilton Hotels and Unum. The InformationWeek 500 rankings are unique among corporate rankings as it spotlights the power of innovation in information technology, rather than simply identifying the biggest IT spenders.

Additional details on the InformationWeek 500 can be found online at www.informationweek.com/iw500/.

About Websense, Inc.

Websense, Inc. (NASDAQ: WBSN), a global leader in unified Web, data and email content security solutions, delivers the best security for modern threats at the lowest total cost of ownership to tens of thousands of enterprise, mid-market and small organizations around the world. Distributed through a global network of channel partners and delivered as software, appliance and software-as-a-service (SaaS), Websense content security solutions help organizations leverage new communication, collaboration, and Web 2.0 business tools while protecting from advanced persistent threats, preventing the loss of confidential information and enforcing Internet use and security policies. Websense is headquartered in San Diego, California with offices around the world. For more information, visit http://www.websense.com.

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About InformationWeek Business Technology Network (http://www.informationweek.com/)
The InformationWeek Business Technology Network provides IT executives with unique analysis and tools that parallel their work flow -- from defining and framing objectives through to the evaluation and recommendation of solutions. Anchored by InformationWeek, the multimedia powerhouse that looks across the enterprise, the network scales across the most critical technology categories with online properties like DarkReading.com (security), IntelligentEnterprise.com (application architecture), NetworkComputing.com (networking and communications) and PlugintotheCloud.com (cloud computing). The network also provides focused content for key IT audiences, such as CIOs, developers, SMBs and IT Support Managers via InformationWeek Global CIO, Dr. Dobb's, InformationWeek SMB, and HDI respectively, as well as vital vertical industries with InformationWeek Financial Services, Government and Healthcare sites. Content is at the nucleus of our information distribution strategy, and the network provides a deep and rich portfolio of decision-making tools and peer based research through InformationWeek Analytics, the leading service for peer-based IT research and analysis. IT professionals turn to our experts and communities to stay informed, get advice and research technologies to make strategic business decisions. The InformationWeek Business Technology Network is part of UBM TechWeb.

Contact Information

  • Press Contact for InformationWeek:
    Sherbrooke Balser
    Director of Marketing
    949.223.3605
    sbalser@techweb.com

    Press Contact for Websense:
    Patricia Hogan
    Public Relations
    858.320.9393
    phogan@websense.com