ISL Online

May 24, 2016 05:00 ET

Weeks After Being Announced No. 1 Remote Desktop Solution in Japan, ISL Online Excels Once More With Konica Minolta

LJUBLJANA, SLOVENIA--(Marketwired - May 24, 2016) - ISL Online, a pioneer in enterprise remote access solutions and a market leader in Japan, today announced their long-time client Konica Minolta Business Solutions Europe GmbH (Konica Minolta) has successfully switched over to the ISL Online-run OEM branding, joining the user experience of their primary remote support service with other Konica Minolta products and services.

Just weeks after ISL Online was named Japan's number one remote desktop provider by a renowned Japanese market research and consulting company, Seed Planning, Inc., holding a persuasive 44 percent share in the on-premises market and 29 percent share in the cloud and on-premises market combined, it is proud to announce that the European headquarters of the Japanese technology company Konica Minolta has switched to a completely rebranded remote desktop solution provided by ISL Online.

Since Konica Minolta, is part of an international ecosystem and a globally recognisable brand, it was important to match the visuals of their primary customer support solution to their brand. ISL Online as the software provider has thus delivered a fully customised version of the remote desktop application and a user web portal, both fully compliant with Konica Minolta corporate identity. The IT services provider has since reported multiple benefits like better brand identification and awareness reflected in a consistent brand image, and a more user-friendly interface.

"ISL Online was able to meet the high requirements we're expecting from our IT partners," says Jörg Sitzlack, System Manager, Konica Minolta. "With the complete re-design of our Website and re-branding we are able to enhance the already good acceptance of our remote support capabilities."

OEM Branding for Konica Minolta
Konica Minolta now offers their clients remote desktop support through a completely rebranded ISL Online application and user web portal. The changed interface makes it much easier for Konica Minolta to provide excellent support for their customers, who feel they have received it as expected.

More info
Case Study - Konica Minolta Optimizes Its Remote Desktop Support Service with ISL Online
Blog post - ISL Online is No. 1 Remote Desktop Solution in Japan
Web site - ISL Online

About ISL Online
ISL Online is one of the pioneers of the remote desktop control industry. Since 2003, ISL Online has been providing cloud-based (SaaS) and on-premises (Server License, Private Cloud) remote support, remote access, live chat and web conferencing solutions to over 300,000 businesses across 100 countries, with Japan being the strongest market. ISL Online allows users to access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users. ISL Online has been developed by XLAB, a software development company headquartered in Europe, with offices in Slovenia, Switzerland, the UK and the USA. Visit ISL Online at

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